Browser Redirect

Remove (Chrome/FF/IE) May 2019 Update

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This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

When confronted with a browser hijacker, especially when this happens for the first time, a user may think that their computer is under the attack of some insidious threat (maybe a Trojan or a Ransomware virus). This is mostly because no one really expects such software to appear in the system and to take over the main browser without any notification. However, this is what usually happens when a browser hijacker gets installed – it automatically integrates with the default browsing app (it could be Chrome, Firefox, Explorer, Edge, it doesn’t really matter) and starts to generate various ads, pop-ups, banners and automatic page-redirect link on the users screen without their approval. Typically, the victims may notice some unwelcome changes in the homepage or the main search engine as well as some new toolbars and buttons that don’t won’t go away and that link to different platforms and sponsored sites.

Here, we will take a look at a specific representative of this type of software named If you found it on your PC, then stay on this page because here we will tell you everything you need to know about this application and about what role it plays in your system. But even if you did not meet this exact browser hijacker but some other one, the information presented here may still be useful. This is because, in general, all applications of this type show similar symptoms and serve a similar purpose. They operate as online advertising tools which are programmed to promote certain products, services, websites, platforms and offers on the users’ screen during their web browsing. Most browser hijackers will not stop spamming you with their promotional messages unless you fully uninstall them and carefully remove all of their components.

What is and is it a threat to you?

Browser hijackers such as specialize in producing and displaying all kinds of online advertising materials within the main browser. In terms of maliciousness, these applications are far from, say Viruses, Ransomware or Trojans, but their activities can still be quite unpleasant and a lot of people refer to them as potentially unwanted. The main reason is, such apps tend to mess with the web browsing experience by showing modified search results and by initiating redirects to sites that oftentimes have nothing to do with the actual users’ searches. Moreover, after a certain period of time, the hijacked browser typically starts to work much slower and the system starts to experience lags and freezing due to the fact that a lot of system resources are constantly being spent on generating and displaying online advertisements instead of being used for your other software. Of course, these effects also depend on the power of your processor and RAM but, more often than not, this is exactly what happens. Another reason to uninstall applications like is the fact that their promotional materials may sometimes put you at risk of being infected with real viruses and malware, even though the browser hijackers themselves typically cannot directly cause you any harm. This is because there are hackers with malicious intentions which like to inject threats like Trojans and Ransomware into different online advertisements and considering how any ads a hijacker is capable of displaying, there is no way to know which are safe and which are compromised. That’s why removing them all is a preventive measure which may save you from a really nasty malware infection.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Typically, most browser hijackers may replace the homepage or the main search engine and generate various ads on your screen.
Distribution Method Software bundling, free download platforms, shareware sites, spam, torrents and ads are common distribution methods.
Detection Tool


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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