Mac Virus

Remove Virus (iPhone/Safari/Mac) Sept. 2019 Update

Parasite may reinstall itself multiple times if you don't delete its core files. We recommend downloading ComboCleaner to scan for malicious programs installed with it. This may save you hours and cut down your time to about 15 minutes. 

Download ComboCleaner Anti-Malware

More information about ComboCleaner and steps to uninstall. Please review ComboCleaner's EULA and Privacy Policy. Keep in mind, only ComboCleaner’s scanner is free. If it detects a malware, you'll need to purchase its full version to remove it.

phonenewmessage virus

The Phonenewmessage Virus will display pop up messages and ads

Software components like might seem like they function as regular browser extensions for popular browsing program like Safari, Google Chrome and Mozilla Firefox but, in reality, a hijacker is probably not something that you’d enjoy having on your PC or in your browser. One of the main reasons for that has to do with the ability of most such apps overwhelming amounts of online advertising content. If you have a browser hijacker on your computer, you will likely get subjected to an endless stream of unwanted page-redirects, pop-up messages, flashy banners, blinking boxes and other similar types of advertisement every time you browse the Internet. Also, you browser itself is likely going to get changed – it’s starting page and its search engine might get replaced with new custom ones that the hijacker is likely impose and enforce. Also, changes might occur to your browser’s toolbar as well as to other aspects of your browsing and internet settings. In general, it could be quite frustrating if you have an app the likes of on your computer which is why pretty much everyone who encounters a browser hijacker would likely prefer to get rid of it instead of tolerate its presence inside the computer.

But how could one remove a hijacking app from their PC? Well, the answer to this question will be provided to you in the form of a removal guide that you can find further down this page. The steps in the guide as well as the added removal program for such unwanted software pieces are sure to help you with the uninstallation and the elimination of the pesky The reason why we are mainly focusing on the hijacker is because currently this is one of the most widespread applications of this software category. A lot of people have been recently complaining about this software piece and about its unpleasant activities inside their computer. This is why we believe this article and the guide inside it would help a lot of you with their hijacker-related issues. So, if is currently messing with your browser and preventing you from surfing the Internet in peace, be sure to take a look at the following instructions and closely follow them in order to make your computer clean off any undesirable apps.

More important info on hijackers

Something that a lot of users do not realize is that the intrusiveness and the annoyance coming from browser hijackers isn’t the only issue they are typically associated with. You see, an app like is not a nasty virus program – it is not a malicious Trojan Horse virus or some insidious Ransomware cryptovirus threat. It is an app designed to advertise stuff on your screen and earn money for its creators through those ads. However, despite not being a virus, a browser hijacker like this one could still be security hazard to your system exactly because of its ads. Not all of the adverts you might encounter online are safe and reliable – some of them could be misleading and might even land you on pages that are used for distribution of scary viruses like Rootkits, Works, Ransomware, Spyware, Trojans and others. And since throughout the time there’s a hijacker on your PC the number of ads that are getting displayed on your screen is quite high, the chances of running into some unsafe and potentially hazardous piece of advertisement is significantly increased. Therefore, it’s simply best if you remove the software that generates the ads and tinkers with your browser without your permission which is what we’d advise all of you who might have on their machines to do. Use our guide or the professional removal tool in it and eradicate the pesky application before anything worse has come to your computer.

Ways you can (unknowingly) get a hijacker installed on your PC

There are a lot of different ways you can land such an app without even knowing it. Say you open a spam e-mail attachment or click on some obscure online advert that is actually a download link for a browser hijacker and there you have it – the hijacker app would easily sneak inside your PC in no time. This is why it’s advisable you only visit reliable sites and use quality sources when downloading new software. Also, after you have downloaded a certain program’s installer, it’s important to look through the setup menus and see if there aren’t any components bundled with the main thing. Oftentimes hijackers get put inside installation packages for other programs and to avoid installing them that way, you’d need to first uncheck them from the installation manager (normally through the Advanced/Custom setup menu) and only then install the program you actually want to have on the PC.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The hijacker’s ads and the imposed browser changes are sure to give away the unpleasant app’s presence.
Distribution Method The most popular methods for spreading such apps are the malvertising and the file-bundling.
Detection Tool

Remove Virus

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading ComboCleaner to see if it can detect parasite files for you.

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading ComboCleaner
a professional malware removal tool.

More information on ComboCleaner, steps to uninstallEULA, and Privacy Policy.

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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