How to Remove Primeinfospot.com (Chrome/Firefox/IE) Nov. 2018 Update


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This page aims to help you remove Primeinfospot.com. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

A browser hijacker is any piece of software that can add itself to the user’s browser and impose unwanted changes to the browser and flood it with intrusive adverts and page redirects. Primeinfospot.com is one example of a hijacker – it is an app that functions similarly to a browser add-on for popular browsing programs like IE, Firefox and Chrome. However, the main difference between this piece of software and other extensions for browsers is that Primeinfospot.com is typically regarded as unwanted due to the unpleasant activities it might conduct and the unwanted effects it might have on the user’s browser. Aside from the nagging advertisements and redirects to unknown web locations and pages, this intrusive software could also potentially replace certain elements of the user’s browser like the search engine, the toolbar, the starting page and the new-tab page. Usually, any such changes are imposed without the user’s direct permission and instead of actually improving the functionality of the browser, they mostly tend to promote the hijacker’s advertising campaigns. For instance, the new search engine is very likely to push certain sites and pages instead of showing relevant search results and the new starting page and toolbar are also usually added for the purposes of increasing the view count to certain web locations that the hijacker app is supposed to advertise. All in all, there’s usually little to be gained from the presence of a hijacker on your computer which is why it’s advisable if you get rid of Primeinfospot.com or any other similar app in case you currently have such unwanted software on your computer. In the guide below, you can learn how to do that manually. The instructions will help you find the hijacker in your system and fully remove it from your computer and from your browser. However, if you think you might not be able to uninstall the app manually, you can always resort to the recommended security tool from this page that can automatically take care of the pesky hijacker for you. Regardless of what way you choose to handle the hijacker issue, however, we strongly advise you to eliminate the undesirable app as soon as possible.

Remove Primeinfospot.com

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Primeinfospot.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Primeinfospot.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Primeinfospot.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Why it’s best if hijackers are removed

Obviously, a hijacker can be a really irritating software issue that could heavily affect your online experience in a rather negative way. This, however, isn’t the only reason why security experts recommend that any such apps get removed as soon as their presence in the computer system is noticed. The reason for that has to do with the potential security hazards that software pieces like Primeinfospot.com could lead to. Now, we need to mention that here we aren’t talking about some insidious and malicious virus like a Ransomware threat or a Trojan Horse infection as hijackers really aren’t all that dangerous. However, because most hijacker apps tend to generate all kinds of ads and page redirects many of which have questionable and obscure origins, you can never be hundred percent certain that some of the advertising materials brought to you screen by Primeinfospot.com or any other similar app won’t be hazardous and unsafe. One of the top most popular malware distribution methods that hackers tend to use is the so-called malvertising where unsafe online ads are used to lure users into unknowingly loading malicious viruses like Spyware, Trojans and Ransomware on their computer. This is why it’s always better to keep a safe distance from any online advertisements that look shady and unreliable which is, in turn, the reason why, in order to keep your PC safe, you should probably uninstall the hijacker from your system.

The distribution techniques used to spread unwanted software like Primeinfospot.com

Keeping your PC clean is a very important rule if you want to ensure that your virtual safety and privacy are secured. Some of the more important tips that we can give you here is to never go to any sites or web locations with unknown or shady reputation. Never use download sources that might not be trusted and abstain from downloading stuff that is illegal and/or pirated. A common mistake that many users make is they tend to open attachments from spam messages and e-mails – something that could easily land you a hijacker like Primeinfospot.com or even some other more dangerous program. Also, remember to uncheck any suspicious-looking bundled components that have been added as bonus content to the setup installers of programs you want to install. Be sure to customize the setup configuration when installing new software in order to ensure that nothing unwanted gets inside your system.

SUMMARY:

Name Primeinfospot.com
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A hijacker is likely to make change to your browser and flood it with nagging ads.
Distribution Method You can land a hijacker through a file bundle, an online ad, a spam message as well as in many other ismilar ways.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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