Remove .Promock Virus Ransomware (+File Recovery) March 2019 Update

The encrypted files may not be the only damage done to you. parasite may still be hiding on your PC. To determine whether you've been infected with ransomware, we recommend downloading SpyHunter.

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More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

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This page aims to help you remove .Promock Virus Ransomware for free. Our instructions also cover how any .Promock file can be recovered.

The main purpose of the article that you are about to read is to give you some essential details regarding a computer threat known as .Promock so that you know how to avoid it and also what potential ways of dealing with it you might have in case it has already attacked your computer. The first important thing that we must mention with regards to the .Promock virus is that this is a version of Ransomware. As you probably already know, malware programs of the Ransomware category are mainly used for money extortion and blackmailing harassment. The way those threats operate is they lock the screen of the infected device or encrypt the personal data files that are stored on it. Depending on which of the two elements is targeted, there are two main groups of Ransomware: screen-lockers and cryptoviruses.

.Promock Virus File

.Promock belongs to the latter group as it has been reported to target the files of the user and employ an advanced encryption algorithm in order to render them inaccessible. Upon the completion of the encryption, the insidious piece of malware generates a note on the desktop of the infected machine or inside the directory where the sealed data is. The not states that a ransom payment is demanded from the user or else the files would not get unlocked. If the malware victim pays the requested money, they’d supposedly receive a key from the hackers which should enable them to recover their blocked data. This is basically how most cryptovirus threats work and .Promock Ransomware is no exception. In the next lines, you will learn more about what the exact reasons for those viruses being so problematic are and we will also give you some suggestion on what you could do in order to potentially deal with the threat without paying anything to the hackers behind it.

Why not simply pay?

This is a valid question and it must be said that in the end everyone decides for themselves if they should or shouldn’t pay the requested sum. However, we ought to tell you that going for the payment alternative could actually be a really bad idea. The hackers who control the virus promise that you will get the decryption key as long as you pay but you need to ask yourself if you could really trust those cyber criminals. Sure, in many cases such hackers do indeed keep their promise and provide their victims with the key but there are also a lot of examples where things haven’t really gone that way. There are many unfortunate users out there who have made the payment without getting anything in exchange for their money. Also, bear in mind that sending the sum would surely encourage those criminals to keep on harassing people through their Ransomware infections. Because of these reasons, we have made sure to offer our readers a possible alternative. We cannot guarantee that it would work in all cases but it’s still something that we advise you to try as it won’t cost you anything. If you are interested, go to our guide on this page and follow its steps in order to remove .Promock and potentially get some of your data back using the suggested methods.

Ransomware encryption and preventing future infections

The method known as encryption is the key to the high success rate of most Ransomware viruses. First of all, there are very few and difficult to notice symptoms that this process would typically cause. RAM and CPU spikes are the most common indications of an encryption but, as we said, it could be difficult to spot that. Furthermore, even if you have a good and strong antivirus on your PC, the .Promock infection might still not get detected because the encryption would normally harm nothing on your PC and also none of your files would really get damaged by it. The third thing that’s worth nothing with regards to this process is that once it is completed, your data would stay locked even if you manage to get rid of the malware. That said, you’d still need to remove the virus before attempting any data restoration methods so that no more files would get locked by the threat.

All in all, it’s simply better to ensure that your computer doesn’t ever get infected by .Promock or any other similar virus. To keep your system protected in future, remember to stay away from sketchy web content like suspicious and obscure adverts and offers, spam messages, questionable websites and also abstain from downloading software that might be pirated and illegally distributed. Last but not least, get your system equipped with a good antivirus program since it will help you stop Trojan infections as Trojans are also a frequently used tool for Ransomware distribution.


Name .Promock
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Ransomware viruses are normally very sneaky and stealthy and typically have no visible symptoms.
Distribution Method Malicious adverts, shady sites, misleading web offers, spam, pirated downloadable content and others.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove .Promock Virus Ransomware



Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading SpyHunter to see if it can detect parasite files for you.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:


Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!


How to Decrypt .Promock files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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