Remove .Promos Ransomware Virus (+.Promos File Recovery)

The encrypted files may not be the only damage done to you. parasite may still be hiding on your PC. To determine whether you've been infected with ransomware, we recommend downloading SpyHunter.

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This page aims to help you remove .Promos Ransomware Virus for free. Our instructions also cover how any .Promos file can be recovered.

A Ransomware PC virus is a dangerous and harmful piece of software that cyber-criminals use for money extortion and blackmailing. The idea is that the virus blocks the access to the targeted computer or encrypts the files on the PC’s hard-drive and then the hackers use this lockdown as leverage for the following blackmailing. The infection’s victim is informed that they’d have to issue a ransom payment for the removal of the lockdown on their computer or files. The user is threatened that unless the demands of the hackers are met, the locked PC or data would remain that way for good. In the next lines, we will focus on a virus program of the Ransomware category called .Promos that was recently released yet it being a relatively new virus, many customers seem to have already fallen prey to it. This particular malware virus can be categorized as a cryptovirus.

.Promos Ransomware File

The cryptoviruses are known as the nastiest subcategory of Ransomware as it is typically really difficult (and in many cases next to impossible) to successfully deal with the consequences of getting your PC infected by such a virus. The may reason for that comes from the encryption process used by malware programs such as .Promos to lock the user’s data files. The cryptoviruses (unlike the other main Ransomware subcategory known as screen-lockers) do not seek to block the access to the targeted machine. Instead, they target the files on the PC and use a highly-advanced encryption algorithm to render all personal data on the user’s computer inaccessible to anyone who doesn’t have a special access key. As you have probably already guessed, the said key is generated by the virus and held by the hackers after the encryption process has been carried out. It is this key that is the object of the blackmailing scheme. Supposedly, if the user pays the requested money, the key would get sent to them and they’d be able to regain access to their own data files.

Unfortunately, nothing guarantees that the cyber-criminals who are behind the Ransomware infection would actually stay true to their word and provide their victims with the decryption key upon the payment of the ransom. Due to this, we believe that it’s better to seek alternatives and try other options instead of making the payment right away and risking losing your money for a decryption key that might never get sent to you. We might be able to provide you with a possible way out of this mess by giving you a guide for removing .Promos Ransomware. The guide also includes instructions on file-decryption/file-recovery methods and while we cannot promise you that those restoration methods would always work, it’s still worth the try and will cost you nothing to have a go at them and see what happens.

The unseen encryption

One important thing to be noted with regards to the encryption employed by cyber-threats the likes of .Promos Ransomware is that there are typically no visible symptoms of the virus infection while your data is getting locked. Increased RAM and CPU use might indicate that there’s something not quite right with your system but this potential symptom could be really easy to miss. Another problem concerning the detection of a Ransomware virus is the fact that even antivirus programs oftentimes have difficulties spotting threats like .Promos. The data encryption doesn’t really cause any harm to the system (or to the files that are on it) which is likely the reason why even users with reliable antivirus software on their PC might also fail to intercept the malware on time.

Defense against Ransomware

It is of utmost importance that you make sure to keep your system and data protected against potential future encounters with .Promos or other virus programs similar to it. To make sure that your machine is safe and secure, you ought to keep away from any potential sources of Ransomware infections. Those could be obscure web pages and shady sites, suspicious online content such as malvertising ads, spam e-mail messages that carry questionable attachments, pirated program downloads, illegal torrents and many others. Keep in mind that it is also possible that a Ransomware gets inside your computer with the help of a backdoor virus that has previously infiltrated your system. Trojans Horse infections are very commonly used for the purposes of backdooring Ransomware so make sure that you also have a good antivirus program on your PC in order to fend off potential Trojan attacks. Also, last but not least, be sure to backup all important data that you might not want to lose in case of a Ransomware attack. Save your most valuable files on a separate location (a cloud, an external drive) and make sure that you never connect your PC to that location if you suspect that the computer might have been compromised by Ransomware so that the backup won’t get infected as well.


Name .Promos
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Aside from RAM and CPU spikes there are usually no other symptoms.
Distribution Method Shady web ads, misleading online offers, spam messages, pirated software downloads, etc.
Data Recovery Tool Currently Unavailable
Detection Tool

Remove .Promos Ransomware Virus



Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading SpyHunter to see if it can detect parasite files for you.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:


Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!


How to Decrypt .Promos files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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