Browser Redirect

Remove “Virus” (August 2019 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

An application named “Virus” has recently been reported to our “How to remove” team. According to users that have it, this app has the ability to page-redirect their web searches to different sites that are full of aggressive ads, pop-ups, banners and commercial messages which promote some third-party products and services. In addition to that, may also be related to some potentially unwanted changes in the browser (Chrome, Edge, Opera, Firefox, etc.) such as replacement of the homepage or installation of a new search engine.

Fortunately, none of these activities can be linked to some criminal actions, system corruption, theft or fraud because the application behind them is not malicious and does not have the harmful capabilities of threats like Viruses, Ransomware or Spyware. In its nature, is considered to be a browser hijacker which is an advertising oriented type of software. Yet, if such software is present on your system, it may cause some annoying interruptions to your regular browsing activity and may affect the way your Chrome, Firefox, Explorer or any other browser you may be using operates. For instance, you may get to experience frequent screen freezing, browser unresponsiveness, sudden crashes and interruptions which may typically be a result of the hijacker’s constant occupation of the system’s resources.

Most applications of this type may not only spam your screen with different sponsored pop-up ads and redirect links but may also collect information about your browsing habits and search queries. They may use various traffic-data collection methods such as tracking cookies in order to provide their creators with details about your browsing history, the pages that you normally visit, your bookmarks, likes, shares and more. This data has typically high marketing value as it can “tell” the advertisers what products or services you may be interested in and can help the advertisers customize the ads that the browser hijacker displays on your screen. Those customized ads, in turn, have a better chance to grab your attention and to make you click on them and then land you on the promoted pages which brings revenue for the advertisers. “Virus”

It’s best to remove “Virus”

A lot of web users, however, may not find this activity very pleasurable and may actually have difficulties to navigate through the stream of sponsored and customized commercial messages that get streamed on their screen. They may also get annoyed by the automatic redirects that expose them to websites full of aggressive ads which constantly prompt them to click on something, purchase some product or download some unfamiliar software. Some people even fear that they may land on shady web locations or misleading ads that may contain real viruses or malware like Trojans, Ransomware and other nasty threats. That’s why it is not surprising that a lot of web users seek methods to remove the hijacker and regain control over their browser by uninstalling all the imposed changes from their system. A browser hijacker, however, despite not being malicious, could still be tough to successfully eliminate. For this reason, if you want to effectively uninstall an application like from any of your browsers, we suggest you follow our step-by-step guide that you can find below. It contains detailed instructions and a professional removal tool, with the help of which you can deal with the unwanted software in no time.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  In case that you frequently experience automatic page-redirects to different pages, you may have a browser hijacker inside your system.
Distribution Method Most commonly such software is distributed via software bundling, ads, free downloads, torrents, and shareware.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove  from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove  from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove  from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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