Remove Relistinfo.com (October 2018 Update)


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This page aims to help you remove Relistinfo.com. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If you are a PC users who is faced with unpleasant browser – related issues such as unauthorized changes to the browser like replacement of the homepage or of the search engine tool or frequent display of irritating adverts and obstructive page-redirects, then you are advised to read the following article. Here, we will tell you about the browser hijacker software category – this is a category of software apps for popular browsing programs like Internet Explorer, Google Chrome, Mozilla Firefox and so on. The specific thing about the hijacker apps and the actual reason why they are called hijackers lies in their ability to gain control over certain aspects and settings of your browsing programs and impose certain unwanted changes to them as well as force them to carry out certain activities that you might find unpleasant. We already mentioned how if you have such a software component added to your browser you are likely to start seeing many different pesky banners, pop-ups, page redirects and other similar advertising materials on your screen during each and every browsing session. It’s even possible that sometimes you might get ads on your screen when the browser is closed. Also, the changed starting page, the replaced search engine and the modified toolbar are also potential symptoms of the presence of a browser hijacker on your machine which you might find rather unpleasant. In many cases, it is actually claimed that the new components added to your browser such as the custom search engine tool or the new homepage (or new-tab page) would actually improve your Internet experience in one way or another. However, in most case, the main reason why a hijacker might introduce such changes to your browsing program would be because the pesky app is trying to further push its agenda, which agenda typically is associated with online advertising.

Remove Relistinfo.com

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
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AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Relistinfo.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Relistinfo.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Relistinfo.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

After all, it should have been obvious by now – apps of this category are all about their adverts and the money they could generate through them. A good example of a software piece that can be regarded as a hijacker is the intrusive Relistinfo.com app. Many users complain about the nagging capabilities of this piece of software and since many of you might have come here in search of help against this app, we can offer you an effective way to remove it in the following guide.

The reason why you might need to use the removal guide or the security tool added to it is because it is normally not that easy to uninstall a hijacker the likes of Relistinfo.com. Remember, the developers of Relistinfo.com need to ensure that their product stays on your PC for as long as possible so that the revenue they could gain from it would be maximized. Of course, you don’t really benefit from that in any way – quite the opposite. If an app like Relistinfo.com is on your machine, the only thing that you’d get from it is irritation and some potential security hazards. Now, here we are not talking about a nasty malware program – Relistinfo.com is no Trojan or Ransomware or some other similar malicious virus. However, if you aren’t careful around this app you might as well get your machine infected with some insidious Ransomware infection or a Trojan Horse program. The thing that is most problematic and potentially hazardous is, as you can imagine, the ads. The problem with the ads, the page-redirects, the banners and the pop-ups that Relistinfo.com may place on your screen is that some of them might be linked with shady sources and online addresses. The Internet is a great thing but could also be a dangerous place for your computer’s safety and there are indeed a lot of ads out there that could land you on unsafe sites and pages. That’s why, the advice we give all our readers is to use the provided guides on our site and use them to eliminate any potentially unwanted software before any actual problem has occurred.

Keeping the machine clean

Awareness while browsing is key when it comes to maintaining a safe and clean system. Naturally, anything suspicious such as spam, questionable adverts, offers and requests, pirated and illegal software or low-quality downloads, suspicious sites and pages and so on must be avoided. Another really important tip is to only install a new program after you have thoroughly explored and examined the setup manager and disabled any optional bundled software components that you might not want to have on your computer. Only after you do that would it be safe to continue with the installation knowing that no undesirable applications would get installed on your PC.

SUMMARY:

Name Relistinfo.com
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A hijacker will not try to hide itself – it will instead show you nagging ads, intrusive page redirects and will also likely impose certain modifications on your browser which is how you can notice the unwanted app’s presence.
Distribution Method The hijacker can get to your PC with the help of a file bundle, a spam message, a misleading advert or through some other similar distribution method.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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