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Remove Robotcaptcha.info “Virus” (Chrome/FF/IE) June 2019 Update


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This page aims to help you remove Robotcaptcha.info “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

The annoyance that the online ads in your browser can cause is something that isn’t easy to avoid nowadays. There will always be some site or page that tries to flood the screen of your computer with randomly generated advertising messages. Still, adding an ad-blocker to your browser and trying to avoid sites that show too many ads may help you stay away from the invasive commercials during most of your web browsing. However, even this may not be enough to stop the swarm of advertisements that are targeting your Firefox, IE or Chrome (or another) browser if a piece of software of the browser hijacker has infiltrated your computer and imposed changes to the search engine tool of your browser or to its homepage and new-tab page address. Such unwelcome changes introduced by a browser hijacker are likely to cause uncontrolled generation of page-redirects, banners, pop-ups, pop-unders and other invasive advertisements that you won’t be able to stop in any way other than eliminating the software that’s causing them. In fact, the removal of one recently discovered app called Robotcaptcha.info “Virus” that can be categorized as a browser hijacker is the main reason behind the writing of this article. The guide that we will show you on this page and the professional tool for detecting and uninstalling unwanted software in it are both effective methods of getting rid of hijacker apps and will help you eliminate the invasive Robotcaptcha.info “Virus”. It is likely that the majority of the people who are reading this write-up have ended up here because their main browser has recently gotten invaded by the irritating Robotcaptcha.info “Virus” hijacker. The good news is that, though this piece of software may seem like a dangerous malware virus similar to a Trojan Horse or maybe an infection with a Ransomware, it is actually more annoying than harmful and you should have no problem removing it if you follow our guidelines.

Never forget about the importance of keeping your system secure

Despite the fact that the focus of this article, the Robotcaptcha.info browser hijacker, is not a program intended to harm you in any way or to threaten the safety of your machine, we must still warn you about some potential risks that many computer experts relate to the browser hijacker software category. The main problem that we must tell you about is the potentially dangerous adverts that may end up on your screen after getting generated by Robotcaptcha.info “Virus”. This doesn’t mean that the hijacker was specifically programmed to expose you to danger by spamming you with hazardous content but unsafe ads may still come to you in this way since there is usually not much control over the quality and the reliability of the different ads that get shown to the users or of their sources. This is yet another good reason why it’s better for the sake f your virtual safety and privacy to remove the invasive app even if it is not the same as a Ransomware infection or a Trojan Horse malware program.

SUMMARY:

Name Robotcaptcha.info
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Typically, there will be many obnoxious ads in yoru browser if a hijacker has latched onto it.
Distribution Method The main way hijackers get distributed and installed on more computers is through the help of installation packages where the hijacker is bundled with other software.
Detection Tool

Remove Robotcaptcha.info “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Robotcaptcha.info from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Robotcaptcha.info from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Robotcaptcha.info from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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