Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 UpdateRemove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 UpdateRemove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update


This page aims to help you remove Robotcaptcha3.info “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

The Robotcaptcha3.info “Virus” will display a Pop-up window in an attempt to make you subscribe to its Push notifications.

If a hijacker app is messing with your browser and making changes in it that you do not approve, the correct way to respond to this irritation is to remove the invasive software. Unless the hijacker goes away, it wouldn’t matter if you restore the preferred browser settings, the next time you start the browser, the changes imposed by the hijacker would be back – your starting page will once again be replaced, your search engine wouldn’t be the one you prefer but the one imposed by the hijacker and you will still probably be getting randomly page-redirected to obscure sites and promotional pages with lots of ads, banners and pop-up boxes in them.

 Recently, many Chrome and Firefox users have complained that their starting page has gotten changed to Robotcaptcha3.info, and that a similar thing has happened to their search engine. This is, without a doubt, the work of an invasive browser hijacker. If this has been the fate of your browser as well, what you should do is read the rest of this article to learn more about the invasive app that you are facing and then complete the instructions we have provided our readers with inside the Robotcaptcha3.info “Virus” removal guide at the bottom of this write-up.

How dangerous could a hijacker be and what are the potential risks?

In and of themselves, the browser hijackers are not very dangerous. In fact, more often than not, they are legal pieces of software and, at times, some of them are even created by well-known and respected software companies. The main problem with the hijackers, aside from the annoyance that they bring, is that their random page-redirects and imposed browser changes may make your browser more vulnerable to different online attacks, which could, in turn, make it more likely for your computer to get invaded by various forms of malware. Some of the scariest computer threats right now – Trojans, Spyware, and the infamous Ransomware, are well-known for getting distributed through malvertising, with the help of sketchy pages that have too many invasive ads in them. Needless to say, even if a hijacker, such as the one promoting the Robotcaptcha3.info page, isn’t an inherently harmful tool, it’s mere presence in your computer is a security issue and needs to be addressed accordingly.

Removing the hijacker and keeping similar apps at bay in the future

It may not be all that easy to remove a hijacker such as the Robotcaptcha3.info, Go.mail.ru or “Pornographic Virus Alert from Microsoft” one from your browser (which is likely the reason why you have come to this post). However, with the help of our guide and/or that of the recommended professional anti-malware tool linked in this post, you should have no issue eliminating the invasive app.

 The removal of the hijacker is not enough – you also need to make sure you don’t get any more such annoyances in the future. In order to avoid future hijacker invasions, always check the setup settings of any given software installer. Many program installers have some form of bonus software included in them and a lot of this software is hijackers. Keep a sharp eye out for any optional clauses that allow changes in your browser or the installation of apps that you may not really want or need and uncheck those clauses before installing anything on your computer


Name Robotcaptcha3.info
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The symptoms that you can expect are usually related to changes in the toolbar, the search engine and the homepage of your browser.
Distribution Method The methods that are used to get hijackers distributed are spam e-mail messaging, malvertising and software bundling.
IP Address
Detection Tool

Remove Robotcaptcha3.info “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide

Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update
Drag and Drop File Here To Scan
Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update
Analyzing 0 s
Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
    This scanner is based on VirusTotal's API. By submitting data to it, you agree to their Terms of Service and Privacy Policy, and to the sharing of your sample submission with the security community. Please do not submit files with personal information if you do not want them to be shared.

    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Hold together the Start Key and R. Type appwiz.cpl –> OK.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

    Type msconfig in the search field and hit enter. A window will pop-up:

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    If there are suspicious IPs below “Localhost” – write to us in the comments.

    Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

    1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
    2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
    3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

    Right click on the browser’s shortcut —> Properties.

    NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Properties —–> Shortcut. In Target, remove everything after .exe.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update  Remove Robotcaptcha3.info from Internet Explorer:

    Open IE, click  Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update —–> Manage Add-ons.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Find the threat —> Disable. Go to Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update Remove Robotcaptcha3.info from Firefox:

    Open Firefoxclick  Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update  ——-> Add-ons —-> Extensions.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 UpdateRemove Robotcaptcha3.info from Chrome:

    Close Chrome. Navigate to:

     C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Rename it to Backup Default. Restart Chrome.

    Remove Robotcaptcha3.info “Virus” (Chrome/FF/IE) Sept. 2019 Update

    Type Regedit in the windows search field and press Enter.

    Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

    • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
      HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
      HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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