Browser Redirect

Remove “Virus” (Firefox/Chrome/IE/Safari)

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This page aims to help you remove “Virus”. Our removal instructions work for Firefox,Chrome, Safari and Internet Explorer, as well as every version of Windows and Mac OSX. “Virus” is an application which might cause some unexpected page redirects and a quite unpleasant overall browsing disturbance if you get it installed on your PC. This application operates as a browser hijacker and we suggest you spend a few minutes on this page to learn more about its specifics as it’s important to be aware of what exactly this kind of software is. Generally, the browser hijackers are seen as potentially unwanted pieces of software which tend to disturb the users’ web browsing with various paid commercials. They oftentimes tend to change the settings of the default browser without asking for approval and tend to install some new toolbars, search engines and homepage domains that are usually unwanted by the user. It doesn’t really make any difference the kind of a browser you are using (it could be Chrome, Firefox, Explorer or another one) because the hijacker is usually able to latch onto most of them and to modify their settings in favor of some sponsored components. Most of the users who have an application like “Virus” on their system usually complain about the never-ending ad-broadcasting, which they are forced to endure. “Virus”

The hijacker normally starts to spam their screen with hundreds of pop-ups, ads, banners, redirect links and blinking boxes won’t stop appearing no matter how hard the customer tries to put an end to them. This behavior is frequently confused with some sort of a virus-inflicted activity and a lot of people get panicked when they first face it. However, the good news is that the activity of the browser hijackers is not related to some criminal deeds. It actually serves the needs of the online marketing industry. “Virus” and the apps of this kind are pieces of software primarily developed for aggressive online advertising and revenue generation from pay-per-click ads. Their developers earn income every time you use the newly installed homepages, search engines or tools and click on the sponsored content that is generated. That’s why, they normally set their creations to literally hijack your browser by imposing some changes on its settings and flooding it with ads. It is usually somewhat difficult for an inexperienced user to revoke the changes and remove the ad-generating software if they don’t know how and where to correctly locate the browser hijacker-related files. For this reason, the effective removal process typically requires either the use of professional removal software or that of a detailed removal guide. That’s why, if “Virus” is disturbing you, we suggest you take a look at the removal methods that our team has published below and use either (or both) of them for an effective removal of the pesky app.

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

What are the risks related to browser hijackers?

The browser hijackers are pieces of software which are normally considered to be relatively harmless mainly because their purpose isn’t inherently malicious.They significantly differ from malicious threats such as Ransomware, Spyware or Trojans, and do not contain harmful code which could cause damage to the system. Still, keeping them on the computer could lead to some quite unpleasant and irritating experiences. For instance, since the main purpose of the browser hijackers is to promote pay-per-click ads and to generate profits for their developers, they would hardly ever provide the end-user with any useful functionality. Furthermore, an application like “Virus” is very likely to negatively affect the normal web surfing activity of each user by initiating page-redirects to different sponsored websites, promotional links, offers, and sales pages, the sole purpose of which is to sell and to increase the web traffic to these products and locations. If you are really looking to buy something, this might be a helpful activity, but if you have to deal with it every day, it could easily turn into a nuisance. Not to mention that the hijacker may not let you have control over the pages you land on and the content that gets displayed on your screen. This may greatly increase your chances of landing on something malicious such as a Ransomware, a Trojan or a Spyware carrier. That’s why, what we recommend you is avoid clicking on the randomly displayed ads and consider the uninstallation of the page-redirecting software.

Select the correct options when installing new software!

Browser hijackers could be found for free all over the Internet. These pieces of software are not malicious and that’s why it is totally possible that you may come across them while installing software updates, adding some plugins to your browser, interacting with ad-supported websites or downloading different free apps, optimization tools, games or similar easily available software. In most of the cases, the hijackers are bundled with the main installation package of another program or app and are promoted as “recommended” or “bonus” components. If you pay close attention to the setup configuration settings, however, you can disable them before they get installed on your PC and make changes to your browser. The easiest way to do that is to select the Custom/Advanced setup options and remove any preselected checkmarks that allow some unfamiliar or potentially unwanted applications to make changes to your settings and to your software.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your normal browsing may get interrupted with various unfamiliar ads, pop-ups and page-redirects. 
Distribution Method Spam messages, different software bundles, free download sites, torrents, automatic installers, ads. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    • We assure you that this site is not bogus. If the instructions from our guide did now work (provided that you completed all the steps and did everything exactly as instructed), then your other option is to try out the recommended removal tool and see if that helps you deal with the issue.


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