Remove ServHelper Backdoor RAT Malware


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This page aims to help you remove ServHelper Backdoor RAT Malware. Our removal instructions work for every version of Windows.

ServHelper is the name of a new Trojan Horse infection which is uses some very sneaky infection methods and which tries to avoid detection by hiding itself deep within the system. You may come across carriers of this Trojan Horse all over the Internet because the creators of the malware spread it with the help of various types of commonly used web content such as ads, different pop-up messages, legitimate-looking websites, spam messages, “You won a prize” notifications and links, email attachments and more. Usually, a couple of clicks are enough to contaminate the system and you may not even realize when and how this has happened. What’s even worse is that it may take weeks or even months until you find out about the actual threat inside the computer meaning that during this time ServHelper would be able to silently launch all kinds of malicious processes on your computer. As with every Trojan-based infection, this one may potentially be able to be used for a big list of criminal actions which may target your OS, your data, your online accounts, your banking details, your personal or professional life and much more. Such an advanced piece of malware can easily provide its criminal creators with remote access to the infected machine and can let them insert other viruses (including Ransomware, Rootkits, Spyware, etc.), with the help of which they can harass you in all sorts of ways. The Trojan may also copy and transmit sensitive information such as passwords, login credentials, banking details and sensitive professional info to the hackers’ servers or redirect you to unsafe web locations full of other threats. That’s why, in case of the slightest suspicion of infection, you should take immediate actions to scan your computer and remove any potentially dangerous files, components or software, which may be related to ServHelper. For fast detection and safe elimination of any dangerous software, we highly recommend you use professional malware removal software and/or a step-by-step removal guide, such as the ones that our team has prepared for you down below.

Remove ServHelper Backdoor RAT Malware

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:

virus-removal1

Step4

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

  • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Step5

Type Regedit in the windows search field and press Enter.

Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Very often, in order to stay under the radar, the Trojan Horse infection may try to hide its harmful presence by mimicking some vital system files, processes or tasks. This stealthy approach allows the malware to hide its traces and to remain invisible to the user. The absence of visible symptoms which can warn you about the malware’s presence inside the system further facilitates to the secret criminal mission of the Trojan Horse. However, sometimes, if you are observant enough and you notice some unusual system behavior (for instance, your PC starts to run slower than usual or some programs take longer to open or they simply crash or if your OS becomes unstable and there is an unusually high CPU and RAM usage), don’t waste time and instead be sure to run a full system scan with a trusted security software tool because these symptoms might indeed be related to a Trojan Horse infection. Luckily, since you are already on this page, you are a step ahead and can now take precautions and clean your computer using the suggested methods on this page so that ServHelper cannot cause any further harm to your system.

SUMMARY:

Name ServHelper
Type Trojan
Danger Level  High (Trojans are often used as a backdoor for Ransomware)
Symptoms  Some of the symptoms may include frequent system crashes, unresponsiveness, sluggishness and general instability of the OS.
Distribution Method  Mostly distributed via malicious email attachments, fake ads, infected links and messages, pirated content, torrents, ads. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


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