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Remove “Virus” (July 2019 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. "Malware" removal guide for windows and mac

The “Malware” will redirect your searches and will display Pop-up windows such as the one on the screenshot.

If a program called is disturbing you lately, then you should know that you are dealing with a type of software that IT experts call a Browser Hijacker. In the event that a browser hijacker has made it inside your system, it instantly reveals itself through some of its most notable signs of infection. The most intrusive of those symptoms are the many different sorts of invasive adverts which include pop-ups, box messages, banners, and similar aggressive commercials. Needless to say, the main reason for coming up with this article is to aid those of you who want to get rid of the annoying software. Just know there’s nothing serious to worry about – those applications are quite easy to deal with. Knowing what exactly you are facing is vital for the removal process, thus we advise you to read this article entirely without leaving out any part of it.

A very typical confusion among the people who are faced with a Browser Hijacker such as the “Virus”Cloudnet or is to think their PC has become the target of a strange computer virus. You can easily understand the confusion – after all, the word “virus” is commonly being used for every issue that is related to computers and isn’t a hardware-related one. Moreover, programs like the “Virus” are undoubtedly disturbing and irritating to the point that almost no one wants them. However, they’re hardly ever dangerous to the computer. Just for comparison, a real virus can lead to all kinds of problems – typically involving file corruption, money theft, and spying. One particularly nasty class of computer viruses is referred to as Ransomware and is right now the nightmare for many people and corporations worldwide. The Ransomware virus specializes in locking computer files and stopping you from accessing them if you don’t pay a certain amount of money. This malware is definitely scary, but the good news is this is not what you are up against. A Browser Hijacker like is nowhere near the capabilities of such computer threats and it is unlikely to have any long-lasting consequences for your machine.

We have to tell you, though, that very often, the hijacker applications may try to execute certain actions that you most likely are unaware of. One possibility is that programs the likes “Malware” could perform a background task that records your browsing history. Any information collected is analyzed in order to produce appealing Advertisements, but also, sometimes, sold to third-parties. Some might regard this as not so bothering feature, but in reality, it really is an invasion of your individual space. Besides, due to the constant ad-generating activity that is happening in the background, the computer’s general performance and speed may get affected negatively. People making use of mobile data plans should also be exceptionally cautious if they have a Browser Hijacker like operating on their system, as Ads transferred from far servers can eat precious data transfer rate. Moreover, the Ads are usually not to be trusted either, especially when they promote different low-quality products, software from unknown developers or different sketchy links. Of course, this happens very rarely, but there’s no reason to unnecessarily expose your computer to danger by following those intrusive commercials.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Your browser may start to spam you with all sorts of ads, pop-ups and banners.
Distribution Method Software bundling is a common method of distribution along with spam, ads, free downloads, different atuomatic installers.
IP Adress
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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