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Remove “Virus” (June 2019 Update)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If the main browser in your computer has recently started behaving in an odd and unusual way, spamming your screen with obnoxious and aggressive ads and page-redirecting your online searches to sites you haven’t been intending to visit, then you should know that there may be an app called inside the browser which is responsible for those disturbances. Some additional symptoms that could be related to this app are the appearance of a new default search engine tool in the place of your previous one as well as the replacement of the addresses of your homepage and new-tab page. All of this could be done by apps like and though such activities are unlikely to cause harm to the machine you are using, it’s still important to get rid of the pesky app that has taken over your Chrome, Safari, Firefox or any other browser that you may have inside of your computer. Out there on the Internet, there are actually thousands of software components like this one and the collective name used to refer to them is “browser hijackers”.

Issues with

Obviously, the main problem that most users have with an app like this are the intrusive ads and the endless page-redirects. The changes in the browser can also be rather irritating as in most of the cases the newly-imposed homepage or search engine service wouldn’t be as functional or as useful as the user’s previous ones. In fact, if you have in your browser, your new search engine may actively try to mislead you into visiting sites and pages that the hijacker has been programmed to promote. This, of course, means that you’d have difficult time finding the content that you are actually looking for. All things considered, it really is best if you remove the pesky software as this is the most effective as well as the easiest way to end the annoyance that it is causing with its ads.

The fact that the hijacker is irritating, however, is not the only reason why it is important to uninstall it. If you are scared that this is a virus, a Ransomware or some malicious program similar to a Trojan Horse, know that is neither of those things and it is relatively safe. However, it is usually not a very good idea to trust the ads it floods your screen with or to explore and interact the pages it may redirect you to. This is all because you really cannot know what the original sources of these ads and page-redirects may be. Some offers may indeed look tempting but they may not accurately represent what they are linked with. Before you know it, you may land some insidious Ransomware cryptovirus, a Spyware infection or a Trojan Horse if you accidentally click on a compromised advert. Due to this, we strongly recommend that you waste no time and quickly read and apply the following removal guide which can help you get rid of the invasive piece of software.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Most hijackers tend to make alterations to the search engine of the browser as well as to its starting page and new-tab page addresses, which is what usually gives them away.
Distribution Method Through the use of file bundles, many browser hijacker developers manage to get their unwanted apps installed onto hundreds of thousands of computers.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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