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Remove “Virus”

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Some of the most annoying pieces of software you could encounter on your PC are none other than the infamous browser hijackers. An application of this category can latch onto pretty much any browsing program an user can have on their computer. This includes, but is not limited to, browsers such as IE, Edge, Chrome, Firefox,Opera, Vivaldi, Brave and so on. Once the unpleasant software piece has gotten installed onto the computer and has entered the browser, it is typical for it to start imposing changes on the browser without needing the Administrator’s permission. The most common changes a hijacker can impose are a replacement of the toolbar, of the search engine tool and of the homepage and the new-tab page. Another highly irritating and quite problematic trait of hijackers is the fact that they can spam the user’s screen with random page-redirects, banners, pop-ups, blinking boxes and other types of adverts. Normally, the ads won’t stop no matter what you do if the hijacker is still functional inside the PC. This is why, if you have one such piece of software inside your computer system, the most advisable course of action you could take is to find the unwanted software on the computer and remove it with all of its data. This, however, might be easier said than done. A hijacker app is not like a regular program that you could simply uninstall from your Control Panel and it is not like any other browser extension that you could simply disable from the Add-ons manager. In most instances, the presence of such an app on your PC would require specialized help if you are to remove the unpleasant software element from your computer and browser. 

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

The good news here is that we can help you with that by providing you with a detailed guide and with a professional anti-malware tool both of which could help you get rid of one of the latest and most currently widespread browser hijacker – the pesky application. It’s likely that most of you have come to this page precisely because of this irritating app. If this is indeed your case, do not hesitate to use the next instructions as means of eliminating and fully removing the unwanted hijacker and thus preventing it from disrupting your online sessions in the future.

What else you need to know about the hijacker software class

Despite not being as threatening and as dangerous as viruses of the Ransomware, of the Trojan Horse or of any other similar malware category, browser hijackers are still oftentimes seen as security threats. It is,however, important to know exactly what about the hijackers really is threatening. On their own, apps like wouldn’t typically go out of their way to cause any damage or corruption to your PC and/or to your files. The representatives of this software category are mostly used for advertising and not for casing any real harm. Therefore, if you currently have on your PC, there really is no need to get panicked as this app will most likely not harm your computer in any way. However, the security issue with hijackers comes from their ads and page redirects. You see, you can never be hundred percent sure that the ads generated on your screen are safe and aren’t actually disguised links that can land you on some nasty and illegal sites and pages that hackers use to spread Ransomware, Trojan Horses, Spyware, Rootkits and other similar types of malware. The malvertising method is indeed one of the most commonly employed techniques for spreading malicious software which is why it is generally not a good idea to allow some obscure app that tends to generate a lot of online ads stay on your computer for any extended period of time.

How did get to you?

Though a big number of software components of the hijacker category have their official sites whence one could download them, the most popular ways of distributing such apps are actually ones that allow them to enter the system without the user’s knowledge (yet, with their uninformed permission). Such methods include but aren’t limited to malvertising, the use of spam letters, the use of low-quality downloads and misleading online offers and so on. In some cases, a hijacker could even get bundled with a legitimate program and get installed alongside it if the user doesn’t pay attention to the setup settings and forgets to uncheck the hijacker from the installation menu. That’s why you must always be careful and vigilant when installing new software on your PC – always uncheck any optional components if you don’t think you can trust them.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  An app the likes of will not try to hide its presence on your PC. Instead, it will nag you with its ads, browser changes and page-redirects.
Distribution Method Most commonly, hijackers get distributed through file bundles and with the help of spam messages.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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