Browser Redirect

Remove Pop-up “Virus” (Safari/Chrome/FF/IE) Dec. 2018 Update

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This page aims to help you remove Pop-up “Virus”. Our removal instructions work for Safari, Chrome, Firefox and Internet Explorer, as well as every version of Windows/Mac.

We understand that you might be worried about your computer’s safety and health if you currently have an app like installed on it. However, we need to tell you that this is not a real virus – actual malware threats the likes of Spyware, Rootkits, Trojans or cryptovirus Ransomware are way more dangerous and harmful than an app like This is because is a browser hijacker app meaning that it is mainly supposed to advertise stuff on your screen while you are browsing. The problem is that the way it carries out its task can be rather aggressive as you might have already noticed. Obstructive and invasive pop-ups, ads and page-redirects, changes to the new-tab page or to the homepage of your browser as well as replacement of the toolbar and the search engine are all things that can happen to your Firefox, Chrome, Edge or maybe even Safari browsers if you have the invasive hijacker inside your system. The good news is that the symptoms we’ve just mentioned are likely not going to lead to any more serious issues, especially if you take the necessary actions and remove the hijacker as soon as possible. The problem many users tend to face here, however, is that it may be a bit difficult to fully uninstall a browser hijacker app like the one we are currently focusing on since most such applications are made in a way that allows them to remain on the computer for long periods of time and to even reinstall themselves after having been seemingly removed. However, with the help of the instructions that we have prepared for you in the removal guide at the bottom of this page, you should have no difficulty removing and bringing your browser back to its regular state.

Remove Pop-up “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Something you should know about the ads

Even if isn’t really a virus or some Ransomware or Trojan Horse malware program, it’s still not advisable to postpone and procrastinate its removal and the reason for that is the fact it’s still possible that a hijacker like this one may lead to the exposure of your computer system to different hazards (albeit indirectly and not purposefully). What we are referring to here are the ads and the redirects to different webpages that hijackers are typically known to generate. While some of the commercial materials may be legitimate, others could be fake and deceitful and if you decide to explore them, you may get tricked into downloading more unwanted software and purchasing low-quality items and programs you really don’t need. Furthermore, many hackers heavily rely on malicious and compromised adverts as means of getting their noxious malware infections inside more systems which further increases the importance of not allowing any advertising-oriented software to spam you with random advertisements while you are browsing the net. Lastly, remember to be careful with the sources of program downloads that you use in the future as the main way users get hijackers installed on their computers is by downloading low-quality free applications and programs that have the browser redirect/hijacker bundled with them.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  A hijacker can be expected to spam your browser with ads and manipulate its settings which are two of the most common symptoms.
Distribution Method The more common methods of browser hijacker distribution involve the use of installation bundles, spam and misleading web prompts and requests.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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