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Remove (Chrome/FF/IE) April 2019 Update

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This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

If an application named has managed to place some changes in your Chrome, Firefox or Explorer browser without your approval, we are here to assist you with the removal of the invasive app. This is not a virus, a Ransomware or a nasty Trojan Horse but a potentially unwanted application that belongs to the browser hijacker category. The main task of is to bombard your browser with hundreds of sponsored ads, pop-ups, banners and commercial offers and to redirect your web searches to specific domains. In order to do that, the application typically integrates with the main browser in the system and replaces its homepage URL or the default search engine with some third-party tools that start to generate sponsored search results and page-redirects during your browsing sessions. In addition to that, the browser hijacker may install some other unnecessary apps, add-ons, shortcut buttons and components in your system that may cause other unpleasant consequences such as sluggishness, browser unresponsiveness, screen-freezing and even sudden crashes. Therefore, it is not surprising why so many people refer to as a potentially unwanted application and seek methods to quickly uninstall it and remove its changes from their systems.

Fortunately, you can successfully deal with this unwanted application without too much effort. What is more, once you effectively remove the browser hijacker from the system, you can easily restore the settings of your browsing app as if nothing has happened. Luckily, is not a serious threat and it is unlikely to leave any long-lasting negative consequences in your system. All you have to do is carefully follow the instructions provided by our security specialists in the guide below. If you are not that good with manual removal guides, however, there is also another alternative. You can use a professional removal tool such as the one suggested in the guide to quickly scan the system and remove automatically.


Keep away from the hijacker-generated ad materials.

Despite lacking the harmful abilities of viruses and malware such as Trojans, Spyware or Ransomware, we still advise you not to keep an application like inside your PC for too long. The reason is, the ads, the browser changes and the redirects that such software can initiate may not always be trustworthy. Sometimes, the sponsored search results and the randomly displayed pop-up links may mislead you to visit web locations with questionable reputation or sites with low-quality products and services. There may be messages that may trick you into downloading and installing some obscure apps and add-ons from non-reputed developers and you may end up purchasing some products with questionable quality. Not to mention that you may encounter different offers and suggestions for updating your current system applications (such as Java or Adobe applications) which are often used by people with malicious intentions as bait for infecting you with real viruses. Besides, dealing with the never-ending ad streaming on your screen during every browsing session can be a pretty tedious activity. That’s why we believe that it is just better to ignore the messages and the links that prompts you to visit and use the instructions in the removal guide above to safely uninstall the ad-generating software.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your web browsing may constantly get interrupted by various sponsored ads, automatic redirects and pop-up messages.
Distribution Method Software bundles, automatic installers, torrents, ads, spam, shareware sites, freeware platforms.
Detection Tool


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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