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Remove “Malware” (Chrome/FF/IE) Feb. 2018 Update

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This page aims to help you remove “Malware”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. is a browser hijacker application which is currently one of the more commonly spread non-malware software issues that a lot of users are struggling with. This app tends to affect Chrome, Firefox and other popular browser by making different changes to their search engine and homepage settings as well as filling the browser with ads and page-redirects. It seems that a large number of web users are trying to figure out whether this application is reliable or some sort of a computer virus. Some people consider it to be a potentially unwanted application (PUP), others refer to it as malware from the rank or the Trojans and the Ransomware infections. Additionally, you can find many complaints on the Internet from dissatisfied users who refer to as a nagging tool that is hard to uninstall. After receiving a couple of complaints, we decided to take a closer look at this application and see what it can really do. It turns out that is advertised as a free application which can function from most popular browsers like Chrome, Firefox and Explorer and enhance the web browsing experience in a number of ways. Of course, such a presentation sounds pretty convincing but you do not have to trust it. It looks like “Malware” is ad-supported, so you are most likely to find it operating on your system after you have installed some free third-party application.

Luckily, “Malware” does not hide deep inside the PC as most viruses do. It is very easy to spot the nagging application right away because it immediately starts to flood your screen with “ads generated by”  or different pop-ups, banners and pay-per-click links. You may also notice that your default search engine or homepage may get replaced with some new ones, promoted by the advertising application. If you have this nagging browser hijacker on your computer, you most probably have tried to uninstall its changes and remove the nagging ads at least several times with no success. On this page, however, we have prepared a detailed removal guide and a trusted removal tool, both of which can help you to eliminate the unwanted software in a fast and effective way.

Remove “Malware”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Is dangerous? is an application which may take over your browser and force it to generate hundreds of ads, promotional banners, pop-ups and page-redirect links, but you should not get panicked by its activities. This piece of software is a typical browser hijacker and does not pose a direct danger to your computer, your data and your privacy. Its goal is to simply promote certain third-party content on your screen and not to infect your PC with nasty viruses or to perform any cyber crimes. Still, we understand that many people find the way this browser hijacker operates to be quite aggressive because its ads and sponsored redirects may often interfere with the normal web browsing activity. That’s why, even if is not some nasty Ransomware or a Trojan-based malware program, we have created a detailed removal guide with instructions on how to correctly uninstall it and remove its annoying ads once and for all. If, for any reason, you are unable to remove the hijacker with the instructions provided above, you can use the recommended removal tool or contact our team for more assistance.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Your main browser may get flooded with ads, pop-ups and different sponsored links. 
Distribution Method Software bundling is the most common distribution method along with free downloads, automatic installers, spam and freeware. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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