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Remove “Virus” (Chrome/Firefox/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

It can be really annoying and frustrating if your browser is frequently getting swarmed with promotional messages, advertising links, redirects to pages that you did not attempt to visit and other similar pesky commercial materials. If you are experiencing any of this, then it is also likely that you’ve also recently noticed some unusual changes in your browser. For example, maybe your starting page address has been changed without your agreement or maybe the search engine has been replaced with some unknown custom that you’ve never ever heard about before. If that are the symptoms you are experiencing in your browser, know that you are probably dealing with an app known as This is a browser hijacker and it can get onto pretty much any browser. In most cases, you can get it on Firefox, Chrome and Edge but it’s also possible to experience the effects of this nagging app on other browsers as well. We understand if you are feeling frustrated and maybe even intimidated by the presence of inside your browser. After all, any software that does something unwanted in your computer should be regarded as a potential threat to your virtual security., however, is not some Trojan or Ransomware infection and its purpose is not to mess with anything inside your computer system. A hijacker such as this one’s main goal would be to advertise stuff on the users’ screens and to make money out of the ads that it displays. This, of course, means that you will likely be getting a lot of advertisements spammed inside your browser but usually nothing harmful should come from the hijacker. Still, you probably don’t want to keep this nagging app in your PC any longer and for that reason we advise you to have a look at the following removal and uninstallation guide manual.

Some security rules

Despite not being some nasty virus or a malicious program of the Ransomware or of the Trojan Horse category, the presence of inside your computer shouldn’t be taken for something that’s perfectly safe. As you should already know, there are all kinds of misleading, obscure and obscene forms of advertisements all over the Internet and although this hijacker isn’t specifically programmed to show you these exact ads, it might as well do that and the only thing that can really stop it is having the intrusive software fully removed from your computer.

You also need to ensure that you don’t get any more such apps inside your system since it’s always easier to simply prevent the installation of unwanted software than to have to deal with it afterwards. Normally, a hijacker would be added to the installation setup of another program so be careful when installing new software on your computer and always remember to check for bundled components in the advanced setup menu where you can usually find what added apps there may be.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The advertisements and the undesirable modifications in your browser are usually what you will notice as the first symptoms.
Distribution Method These apps tend to get spread through the use of installation bundling.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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