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Remove “Virus” (Chrome/FF/IE)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

One of the most irritating and unpleasant things that could happen to a browser like Chrome, Firefox, Safari or really any other popular browsing program is for a browser hijacker to get installed in it. This type of applications look a whole lot like regular add-ons for the given browser. Once installed, they get attached to the browsing program similarly to the way a regular extension/add-on would and then they start to operate as a part of the browser. However, most users and security experts regard the representatives of this software category as unwanted and undesirable. The reason for that is the ability and tendency of most hijackers to tinker with the browser’s settings without the permission of the user as well as to show invasive advertising materials and trigger page-redirects during each browsing session. Some changes that may occur are replaced homepage or search engine tool as well as addition of new buttons to the toolbar and all of this normally happens without the hijacker asking for the Admin’s approval. Needless to say, most people find such activities especially annoying and frustrating which is why they may try to remove the browser hijacker from their computers and browsers. The problem is that this task may not be all that easy. Normally, the hijackers are programmed to nest themselves inside the browser and remain there for as long as possible which is why they are made particularly difficult to remove. This is not to say that they are the same as viruses, Ransomware or Trojans – they are not, but it could still be quite challenging to remove a hijacker, especially if you are inexperienced and have n proper guidance. Luckily, this article includes a guide on how to eliminate and fully uninstall a hijacker named from your machine. “Virus” is probably the app that made you look for help in the first place which, in turn, brought you to this article and the guide that you will see next.

While an app the likes of is certainly cannot steal sensitive data from your machine and format your hard-drives like Trojan Horses are known to do and while it won’t try to encrypt your data like a representative of the Ransomware cryptovirus category, it still is a piece of software you do not need in your computer and which you must be careful around. Aside from the obvious problem caused by such apps – the annoyance that they tend to bring with their advertisements, there is actually another, greater issue related to the browser hijacker software family. That issue is the fact that their ads may oftentimes turn out to be misleading or outright hazardous. This is because the sources of those ads may be anything. You may get exposed to real offers from reliable sales platforms but you may also see fake ads coming from shady and unreliable web locations you must definitely not visit if you value your computer’s safety. That is why it’s better to ensure that the hijacker is quickly removed from your PC as soon as you learn that it has gotten installed there.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Typically, you can expect invasive ads and unwelcome changes to your browser. 
Distribution Method Pirated or low-quality software programs are oftentimes bundled with hijackers.
Detection Tool

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Was this step helpful? Please vote – we use the feedback to improve our guides.



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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