Browser Redirect

Remove (Chrome/FF/IE)

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This page aims to help you remove Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

People’s attention attention is one of the most important currencies nowadays – no wonder everywhere we go, online and offline, we see so many colorful messages desperately trying to draw our attention and maybe makes us buy something or sign up for some service we may not even need. One of the most glaring examples of that is the constant spam with advertisements on the Internet that we are all unwillingly getting subjected to every time we go online. There are, of course, ways to mitigate this irritation – we use ad-blockers in our Chrome, Firefox, Safari and other browsers and we keep away from the sites that are too aggressive with their promotional activities. However, what can one do if the ads and page-redirects are coming straight from inside their browser and there also unwelcome changes in the search engine, the toolbar and the homepage of the browsing program that seem to have been imposed by some software component that initially seemed like a regular add-on. Well, if any of this sounds familiar to you and if you are struggling with such a predicament at the moment, know that this is actually a very commonly encountered problem and here we can offer you a solution. Before we get to that, however, let’s first tell you what this all about. As you know, most of the sites on the Internet make money from their ads which is how they stay free and still financially support their creators. However, some programmers have come up with a way to generate advertising revenue without really providing any useful content. Such people create browser hijacker apps, present them to the public as regular browser extensions and later accumulate income from the ads that these hijackers show in big numbers on the screens of every computer that has such software installed on it. is likely the hijacker app that lead you to seek help and you’d probably be happy to hear that you may have finally found what you need:

At least your machine isn’t infected (yet)

The good thing about the browser hijackers like is that they are not programmed to cause harm or to get involved in criminal schemes like Ransomware and other malware programs (Trojans, Rootkits, Spyware, etc). However, there usual advice of most computer security experts is to keep as far away from apps like as possible because, though they normally have no malicious abilities, they may still be a potential, albeit indirect, security hazard to your computer. The main security concern is related to the random and uncontrolled nature of the ad-generation. Firstly, the users are normally given no option to restrict or limit what ads get shown in their browser and secondly, the source of each ad can be different and some may even come from phishing pages, illegal sites and other sketchy web locations. This, of course, increases the chances of landing Ransomware or a Trojan Horse or some other nefarious program so, if you care about your computer’s safety, make sure you get rid of ASAP.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The annoying ads and the unwanted changes made to your browser are sure to alert you to the hijacker’s presence. 
Distribution Method Spam and program bundling are what usually carries hijackers like this one.
Detection Tool


If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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