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Remove Virus (Sept. 2019 Update)

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This page aims to help you remove Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and MacOS.

In case that you are seeking help with detecting and effectively removing the source of the recent ads, pop-ups, nagging banners and page-redirects that have been disturbing your web browsing lately, on this page you may find what you need. Our “How to remove” team has prepared a manual removal guide below, which contains helpful instructions and a trusted removal tool, which can assist you with the removal of the recently reported app. This application is a common source of unwanted browser changes such as unpleasant modifications to the starting page and the search engine of any browser (IE, FIrefox, Safari, Chrome, etc.) as well as of generation of ads and sponsored page redirects and belongs to a wider software category known as browser hijackers. If you notice that most of the pop-ups in your browser are “Generated by” or “Promoted by”, then you are most definitely dealing with this particular application.

The presence of such software on your system could be very irritating and may cause a lot of disturbance. Fortunately, it is very easy to spot it because the hijacker does not hide like a Ransomware or like a stealthy Trojan virus. In fact, the very moment it gets installed, it usually starts to display various kinds of aggressive commercials on your screen. is also known for its ability to replace your default homepage or search engine with a sponsored one or to install some new toolbars, buttons and shortcuts to sites and tools that you never wanted in your browser. But what may be even more annoying is the fact the application may totally take over any browser, be it Chrome, Explorer, Firefox, Edge, etc. and make it redirect you to certain pay-per-click platforms and sponsored domains, without you being able to have control over these redirects. Such a behavior may not only prevent you from using the affected browser normally but may also contribute to the exposure to various random sites, unreliable links and questionable web content. To your relief, the guide below contains fast and effective steps that can quickly help you uninstall and remove its nagging ads. Just follow the instructions in a combination with the suggested tool for optimal results.

Remove Virus Pop-up

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Can corrupt my computer in any way? is not a virus-like application and, therefore, there is no reason to be concerned about the safety of your system if you notice this browser hijacker operate there. Unlike real threats like Trojans, Spyware and stealthy Ransomware, the purpose of which is to perform malicious cyber crimes, the aim of an ad-generating application like the one that we describe is to advertise and to generate pay-per-click profits for its creators. Sometimes, the ads that may display may even correspond to your actual searches and may be useful, especially when they redirect you to a good deal, a discount offer or to the exact product that you have been looking for. Still, even though most of the content which the hijacker may generate, may be legitimate, it is not excluded that you may bump into some misleading ads or insecure links which may expose you to online threats. That’s why it is generally not advisable to trust everything that such software may promote and to stick to reputed websites when it comes to online purchases and promotions.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  You may notice that your browser is flooding you with various pop-ups, ads and sponsored page-redirect tabs. 
Distribution Method Spam messages, ad-supported sites, torrents, software bundles, free download links, shareware sites. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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