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Remove “Virus” (Chrome/FF/Safari)

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This page aims to help you remove “Virus”. Our removal instructions work for Chrome, Firefox and Safari, as well as every version of Windows and MacOS.

Annoying apps like “Virus” are nothing new – advertising-oriented software has been around for some time and there’s a good reason for that. Browser hijacker components like tend to be quite profitable as long as their creators manage to get them installed onto enough machines. However, before we go into any more detail with regards to how and other browser hijackers function and what you can do in order to deal with them, let us first say a couple words about what browser hijackers actually are since some of you might not have yet been acquainted with this sort of software.

So…What is a browser hijacker?

Well, a browser hijacker is a software component that targets popular browsers like Chrome and Firefox, seeking to alter their search engine tools and homepages and to spam them with ads and page-redirects to pages and sites that the hijacker is trying to advertise. In short, this type of apps are rather annoying and unwanted pieces of software that typically resemble a regular extension for your browser. If you have a hijacker on your system right now and if your browser is getting spammed with banners, pop-ups, redirects to unknown sites and pages and if some of the elements of the browser have been altered without you having allowed that, then there’s most likely such an unwanted software piece currently residing in your system. However, to your relief, we need to say that most hijackers pale in comparison to software threats like Spyware, Ransomware and Trojans when it comes to how malicious they could be. In fact, most browser hijackers are technically harmless to the computer. That said, you’d still likely want to remove if you have it on your PC so here’s a guide to help you with that.

Remove “Virus”

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Regardless of their relative harmlessness, you must still be cautious!

Aside from the obvious annoyance factor that makes apps like so irritating, you should know that there are other reasons why most users don’t want them and why most software researchers deem them undesirable. One such reason is the possibility for potentially hazardous ads getting stream by hijackers. Now, we got to say that such unsafe adverts are normally not intentionally streamed by hijacker apps. However, since there’s oftentimes no control over what gets streamed to your screen, different sketchy commercial messages might still find their way to your browser and clicking on them might result in attacks from nasty infections the likes of Ransomware and Trojan Horses. It’s usually preferable if you make sure to get rid of the ad-generating piece of software so as to keep away from any potentially hazardous adverts and page redirects. Another thing worth noting is that most apps of the hijacker category get distributed by getting bundled with more desirable software installs which is the reason you are advised to always check for bundled components inside the Advanced/Custom settings of each program installer so that you don’t end up landing some other unpleasant and irritating browser hijacker.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Nagging ads in your browser and different changes to various browser components are a sure sign of the presence of a browser hijacker in your system.
Distribution Method Apps like mostly get distributed through software bundling and spam campaigns.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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