Remove Windows-rescue.info


How irritating is this problem? (4 votes, average: 5.00)
Loading...

This page aims to help you remove Windows-rescue.info. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

Is Windows-rescue.info a virus and can it harm my PC? If this question has brought you to our site and to this page in particular, then you are at the right place. Here, we will tell you more about this specific application and its characteristics as well as about the safest and most effective methods of having it uninstalled in case that it is causing you problems and inconvenience. Windows-rescue.info is categorized as a browser hijacker but most web users, who have had a close encounter with it, refer to it as a “virus” or some sort of nagging “malware”. Luckily, this software does not have the malicious features of a real virus and cannot harm your system in the way that a Trojan horse or a Ransomware infection could. Still, as a typical browser hijacker, Windows-rescue.info may hijack your browser, replace its homepage or search engine, install some potentially unwanted toolbars and start to redirect your searches to different ads, pop-ups, banners and sponsored websites. Due to this specific behavior, many users have reached our page seeking an effective way to have this application uninstalled. If you are one of them, in the next paragraph, you will find a detailed removal guide with step-by-step instructions on how to safely eliminate the annoyance called Windows-rescue.info along with all of its nagging ads. The steps, shown here work for Chrome, Firefox, Internet Explorer and other browsers, which might have been hijacked.

A potentially unwanted application, such as Windows-rescue.info, can invade any browser unexpectedly, without asking for a permission. This usually happens when the users install software bundles improperly and don’t pay attention to the Advanced or the Custom settings in a given setup. Fortunately, it is very easy to spot the hijacker because, the moment it becomes part of the system, it usually starts modifying the default browser settings and set the program to display various commercials and pay-per-click links. According to the cyber security researchers, such an ad-generating software is not harmful, however, its presence on the system could be potentially unwanted and, therefore, its uninstallation is advisable.

Remove Windows-rescue.info 

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Windows-rescue.info from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Windows-rescue.info from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Windows-rescue.info from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Should you keep Windows-rescue.info on your PC?

The presence of a browser hijacker on the system can be very irritating. The users who have such an annoying application are usually forced to deal with unwanted browser redirects and exposure to various pop-ups, commercial messages, banners, and sponsored ads. But this is not the only problem – many computer users fear that they may end up visiting high-risk websites or clicking on insecure ads which may fill their systems with viruses and different malicious infections such as Trojans, Spyware, Rootkits or Ransomware. Even though this is not the main goal of the browser hijacker, (this software is created mainly to advertise), such a scenario may indeed happen in some cases. That’s why we usually do not advise our readers to click on the content which applications like Windows-rescue.info may display on their screen or to use the imposed search engine tools, toolbars or homepage domains. It is much safer to stick to well-known and reputed browser tools and websites, and have control over the pages that you visit instead of trusting some randomly popping-up links and sponsored third-party ads.

SUMMARY:

Name Windows-rescue.info
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  This program may install some new toolbars, search engine tools or homepage domains to your default browser. 
Distribution Method Typically distributed in a bundle with various free programs, plug-ins, and add-ons, as well as in spam messages, torrents, and shareware sites.
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


Leave a Comment