Browser Redirect

Remove Pop-up Ad (Chrome/FF/IE)

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This page aims to help you remove Pop-up Ad. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. is a browser hijacker application which may heavily disturb your browsing experience by placing some unauthorized changes to your default browser and altering the way it functions in a potentially unwanted way. The most common browsers that this application typically affects are Chrome, Firefox and Explorer as they are the most widely used ones. However, other browsers may also get hijacked by and may be forced to display various sponsored commercials, pop-ups, ads, colorful banners and promotional links during the regular web surfing of the user. The symptoms that can give the hijacker away typically include the installation of a new homepage, a search engine tool, a toolbar or some new buttons inside the menu of the main browsing app. These new elements typically tend to initiate automatic page-redirects to certain predefined URLs, third-party sites, different sales pages and aggressive pay-per-click ads. If you are facing such software for the first time, you may easily mistake it for some sort of a nasty computer virus or some strange type of malware like a Trojan Horse or a Ransomware. Don’t panic, though, because there is nothing wrong with your computer. The irritating browser changes and the unstoppable flow of advertisements can easily be removed once you uninstall their source. In fact, we advise you to do so because this way you will save yourself from potential browser sluggishness, unresponsiveness and crashes, which may be caused by the excessive amount of sponsored content which the unwanted software is trying to promote on your screen. Before you decide to follow the instructions in the removal guide below, however, we need to inform you that though indeed dealing with a browser hijacker is much easier than the removal of a stealthy infection the ranks of Trojans and Ransomware cryptoviruses, it is still trickier to get rid of a hijacker than it is to uninstall any regular program. That’s why do not get surprised if reinstalls on your browser again. If you have not removed it correctly, it can hijack any browser that you have on your system and that’s why switching to a new browser probably won’t help. For this reason, we suggest that you carefully study and repeat the instructions shown below and use the assistance of the professional removal tool to ensure that the browser hijacker has been safely and fully eliminated.

Remove Pop-up Ad

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

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Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

What can you do to prevent browser hijackers from getting inside the system in the future?

Applications such as may not be the nastiest computer threats that you may encounter because they are not created to cause damage to your system or execute other nasty activities like typical threats such as Trojans, Ransomware or Spyware viruses. However, we still recommend that you don’t keep them on your PC when you have the chance to uninstall them. One of the main reasons for that is the fact you can never fully trust all of the sponsored domains, search engines, toolbars and ads that they may enforce upon your browser. In most of the cases, applications like can install some questionable third-party applications which may put the safety of your browser in danger or redirect you to various unfamiliar web locations with questionable offers, random pop-ups or low-quality sites. That’s why it is just better to eliminate such pieces of software and try to avoid installing them in the future. This may happen if you perform a careless installation of some free application bundles, automatic updates or free add-ons and tools, which may contain some potentially unwanted bonus components that aren’t properly disclosed or are “hidden” under the advanced or custom installation settings.


Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  You may notice that the default homepage or the search engine of your main browser has been replaced.
Distribution Method Software bundling is one of the most common distribution methods but different ads, torrents, free download links and spam may also contain browser hijackers. 
Detection Tool

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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