This page aims to help you remove SafeSurfs. Our free SafeSurfs removal instructions work for Chrome, Firefox and Internet Explorer, and aim to remove the home page from your PC.
What can you do to stop SafeSurfs ads from flooding your screen? This is probably the question that brought you here and in the next lines you are going to learn how to effectively save yourself from the annoying ads and pop-ups invasion. Below you will find an easy-to-follow removal guide, with the help of which you will be able to uninstall the browser hijacker program that is generating the ads and solve this issue once and for all. But before you scroll down to the steps, you would probably want to know how this program got on your PC and what the risks it may expose you to are. Having in mind that you are dealing with browser hijacker, we do think that the prevention and protection tips we have shared below would help you stay away from this type of annoying applications in the future.
So, let us say a few words about browser hijacker in the first place.
browser hijacker comes in short from advertisement and software and as its name suggests, this is usually an application that is famous for displaying different types of ads, banners, boxes, pop-ups, promotional pages and messages on the user’s screen. SafeSurfs is exactly one such program and is the probable source of your irritation. It is developed and distributed by its creators with the “mission” to generate and display as many products and services as possible. This activity is actually legally related to the online marketing industry and involves huge profits coming from each click on the ads through a scheme known as Pay-Per-Click.
Who benefits from your disturbance?
When huge profits are involved, programmers usually are willing to take advantage of that by distributing some of their software for free and packing it with browser hijacker applications instead of earning from the software sales. What they do is they bundle a program like SafeSurfs inside the installation package of the free software and when users willingly download and install that software, the browser hijacker comes along with it.
You installed SafeSurfs on your own – how come?
However, please don’t think that browser hijacker just sneaks inside your system on its own. In fact, you need to run the installation package and only then may it get installed with your “OK” permission, of course. “But I don’t remember installing anything like that!” – You may say. Well, what happens is that usually users don’t notice the browser hijacker because they proceed with a quick installation and skip reading the EULA or the manual options in the installation package. Such careless and quick automatic install makes them overlook the advanced or custom options and this is where the developers place any additional applications that could be bundled.
How to avoid the “surprises” in the bundle?
To avoid such “surprises” you should always pay attention when installing new software on your PC. Don’t go the quickly way, but instead, manually choose what to install by clicking on the Advanced/Custom option. This will save you from getting many undesired or unnecessary programs that would only take place or disturb you. While software bundling is the most common method of distribution, there are of course some more places, where you can find browser hijacker. For example, spam e-mails, ads, links, torrents, even some social shares. Therefore, having a high-quality anti-malware in place can surely help you keep browser hijacker and different types of malware like Ransomware, spyware, viruses and Trojans away from your system.
This annoyance looks like a virus infection, could it be one?
Your screen may be flooded with ads, your homepages may be changed, your searches may be redirected to unknown pages and it may seem that you are probably losing control over your browser. While all this may appear like a nasty malware infection, this is not the case but rather a result of the SafeSurfs activity on your machine. Indeed, such aggressive behavior is usually mistaken by users for a virus; however, security experts never refer to browser hijacker as malicious.
The main reason is that programs like SafeSurfs are not developed to perform any malicious actions. Their main purpose is to display advertising messages, collect browser-related data, optimize the ads according to the users’ searches and redirect them to some promotional pages. Some users are in their right to refer to this as an invasion of their privacy and would rather uninstall the browser hijacker. Doing so would also minimize the risk of clicking on misleading ads and ending up with some real malware like Ransomware or a Trojan horse.
In case you decide to remove SafeSurfs from your PC here is what you need to know:
Ads-displaying programs could be a bit tricky to uninstall. Unfortunately, uninstalling the software that it came with won’t remove the browser hijacker from your system and you would need to do that manually. With the help of the removal guide below, you will be able to find the right files and delete them permanently, which will completely clean your PC from the ads. Please, read the instructions carefully and let us know in case you need any help.
|Danger Level||Medium (nowhere near threats like Ransomware, but still a security risk)|
|Symptoms||Your screen may be flooded with ads, your homepages may be changed, your searches may be redirected to unknown pages.|
|Distribution Method||Sofware bundles, spam emails, ads, links, torrents and social shares.|
|Detection Tool||SafeSurfs may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.|
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
- Do not skip this – SafeSurfs may have hidden some of its files.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.
- Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click Properties.
- The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
- Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove SafeSurfs from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the threat —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove SafeSurfs from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the browser hijacker/malware —> Remove.
Remove SafeSurfs from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
- At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.
Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Right click on each of the problematic processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
Remember to leave us a comment if you run into any trouble!