If you have found our website and/or articles by random google search (or using other search engine), then you are most likely experiencing technical difficulties with your device and/or are looking for an advice on how to deal with a specific problem related to Shop Tool. We try to provide descriptive, but at the same time easy to understand navigation and information regarding the virus. If this particular article does not meet your specific needs, please feel free to browse through other ones. If there are still unanswered questions or concerns, please leave a comment and we will get back to you in a timely manner.
The instructions and information provided in this publication and removal guide attached below are suitable for all users, whether or not you are used to use Chrome, Mozilla Firefox or Internet Explorer.
Let’s start things backwards…in a way!
Most of us are used to use Chrome. It has become the most popular internet browser of all and it is extremely user friendly. However, hackers prefer it as much as we do. They know what we like to use and how and take advantage of our weaknesses. Chrome’ settings are also set in a way that Shop Tool could be spread easily through it. The ‘bad guys’ know that quite well and take every moment to attack us.
On the other side, Mozilla Firefox–once pretty famous itself–has removed Flash. If you want to watch a video, for instance, you need to purchase it via third party. BE ALERT who the third party provider is though because it could often be a hacker sitting on the other side and waiting for your money.
Internet Explorer is the oldest browser. Thus, it lacks proper maintenance and that makes it an extremely easy target for the ‘geniuses’ out there. BE VERY CAREFUL what websites you visit when you use this browser and we suggest that you don’t use the pre-fill saving options for e-mail accounts, applications, social media channels, let alone bank accounts.
Shop Tool could be spread in many ways. The most common one is via pop-up ads. If you notice that there are too many advertisements showing on a particular website — leave immediately! The removal guide below will show you and teach you — don’t worry if you are not an IT specialist — how to detect the virus and uninstall it from your computer. The pop-up ads could appear as flashing boxes or banners at any place on your screen. Do not click on them because if you click on just one chances are that another 10 will show-up. Who wants that to happen, right?
Shop Tool is easily distributed through software bundling. What’s this? Software bundling is when you use the default downloading settings on your computer to load up files off the internet. Obviously, we all prefer to download the files that are free of charge and we take pride that we’ve hit the jackpot. BUT “cheap is not always best”! You need to be very careful what websites you are downloading the files from and if its legit or not. Because often there will be camouflaged files attached to your desired song, video, pictures, etc. and you won’t find out that you’ve given access to bunch of infected files until your computer drops! You will begin to experience slowness of work, glitches, over-burning of the computer, bugs, and all kinds of other problems. This may cause significant troubles with your machine in general so you need to take safety measures immediately. Anything you DON’T WANT or is SUSPICIOUS needs to be removed!
Shop Tool is common in browser hijacking. What’s this? This happens when you are using Chrome, for instance,but suddenly you see Firefox and/or IE sneaking in and you begin to wonder if Caspar the Ghost is there with you messing with your device. This could also happen with random opening of webpages you never typed the URL for or new tabs on your window screen. This is a sign that Shop Tool is present and you should remove it immediately!
Just be alert–same as when you are crossing the street–and use the removal guide for help!
|Symptoms||slowness, glitches, bugs|
|Distribution Method||spam e-mails, infected attachments, software bundling|
|Detection Tool||Malware and Adware are notoriously difficult to track down, since they actively try to deceive you. Use this professional parasite scanner to make sure you find all files related to the infection.Sponsored|
Shop Tool Removal
Note: if you are a Mac user, you need to follow this guide:
Readers are interested in:
Reboot in Safe Mode (use this guide if you don’t know how to do it).
This was the first preparation.
- Do not skip this – Shop Tool may have hidden some of its files.
Hold together the Start Key and R. Type appwiz.cpl –> OK.
You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.
Type msconfig in the search field and hit enter. A window will pop-up:
Startup —> Uncheck entries that have “Unknown” as Manufacturer.
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Right click on the browser’s shortcut —> Properties.
NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).
Properties —–> Shortcut. In Target, remove everything after .exe.
Remove the Malware from Internet Explorer:
Open IE, click —–> Manage Add-ons.
Find the malware —> Disable. Go to —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.
Remove Shop Tool from Firefox:
Open Firefox, click ——-> Add-ons —-> Extensions.
Find the adware/malware —> Remove.
Remove Shop Tool from Chrome:
Close Chrome. Navigate to:
C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:
Rename it to Backup Default. Restart Chrome.
- At this point the malware is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.
Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
Right click on each of the virus processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.
Type Regedit in the windows search field and press Enter.
Inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:
- HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random
Remember to leave us a comment if you run into any trouble!