“Virus” Removal (What is (September 2018 Update)

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This page aims to help you remove “Virus.” These “Virus” removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

While you could just skip this section and head straight for the removal instructions, we highly recommend you read the text below before using the removal guide. It is of utmost importance for you to understand at least to a reasonable degree what you’re dealing with. That will help you take action more effectively, help you prevent this from happening in the future and most of all it will teach you basic knowledge on your enemy of the day: (and the reason why you are here)

What is

What differences do they have when compared to Viruses? Now, it is important to comprehend that is classified as an browser hijacker, which isn’t a Virus. Most experts on this subject all agree that browser hijacker has enough differences to be differentiated from Viruses. Most notably it is in their degree of severity. Viruses are considered High priority for removal, while browser hijacker is usually low-to-medium. This doesn’t mean that they should be ignored, in fact it’s quite the opposite. They can introduce more browser hijacker (or even malware) into your machine by tricking you into clicking on one of the ads they place. Most of the popular browsers like Chrome or Firefox are all subjected to these pieces of software.

Viruses have the tendency to alter your computer to a severe level, much more than what an browser hijacker would normally do. They not only replicate themselves on other files or even hard drivers, but they can sometimes be FUD (term meaning Fully UnDetectable by anti-virus software). When infected, the PCs are most commonly robbed from their resources such as RAM space, CPU time, disk space. They can also often access private information on your machine, which can vary from passwords to credit card information. Sometimes they aren’t as destructive, though. The general description is a piece of software that is self-replicating and installs itself without user consent. Removal

If you are a Windows user, continue with the guide below.

If you are a Mac user, please use our How to remove Ads on Mac guide.

If you are an Android user, please use our Android Malware Removal guide.


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

A browser hijacker, on the other hand, is considered by many to be a form of malware, because it spreads ads around your browser. More often than not they can be rather obstructive and usually diminish the general browsing experience. The ads they utilize range from simple banners, in-text ads to pop-ups that can take your whole browser window. While banners are placed at the sides of the web page, in-text ads are integrated into the text itself and serve as hyperlinks to malicious websites.

A browser hijacker also tends to document any browsing related information such as IP addresses, browsing history, search queries. That is then sent to the creator of the software and is used to further personalize the ads you see to seem a bit more alluring. They may display products you like, but that shouldn’t fool you as those are only used as bait. In addition to that, the ads displayed also serve the double purpose of providing pay-per-click revenue to the creator.

Whichever it is, they always lead to suspicious locations on the internet that can deceive you into installing some program that will most likely end up harming your machine rather than helping. You should always avoid any interactions (clicking for example) with these ads, because they are of no benefit to you and can only worsen your situation.

How did end up in my computer?

Usually is bundled with software installers downloaded from various free software download sites. They hide themselves in the advanced options and install without your explicit consent. It is recommended for you to be increasingly careful when installing programs. You should pay extra attention to every step in the installation process. Uncheck any option that tells you it will install “bonus” programs on your PC.

Keep in mind that removing can be difficult or intimidating to some users. While you should generally have a good experience if you follow our steps, you also have the option to use the removal tool we recommend. Otherwise, continue to the uninstall procedures outlined below.


Type Browser Hijacker
Danger Level Medium (Ads are annoying, may open your computer to additional risks)
Symptoms Various advertisements displayed on the user’s screen, also possible search redirects.
Distribution Method Commonly inserted in the installers of other applications, but can also be obtained from misleading online Ads and more.
Detection Tool Browser hijackers are notoriously difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.

Keep in mind, SpyHunter is a malware detection tool. To remove the infection, you need to purchase the full version.
More information about SpyHunter and steps to uninstall.

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