Browser Redirect Mac “Virus” Removal (May 2018 Update)

This page aims to help you remove Our removal instructions work for Safari, Chrome, Firefox, as well as every version of Mac OS X.

Browser hijackers can be a real pain and most of the time they end up sneaking up on you and catching you fully by surprise. Programs like this are known for their intrusive abilities to start messing with your Safari, Chrome, Firefox or other popular browser’s settings and introducing their own rules to your browsing experience. For example, among the first symptoms of being infected by a hijacker are the new homepage and newly set default search engine in your browser. On top of all that, with time you will notice that your browser has started to redirect you to various promotional and sponsored websites, which you never intended to visit. We’re assuming that all of this must sound very familiar to you as you have probably come to this page due to a recent infection with – one of the newest members of the browser hijacker software category. If so, then worry not, for this article aims to explain exactly what it is you’re dealing with. Furthermore, below you will also find detailed instructions on how to remove from your computer, along with all the alterations it has caused.

What do browser hijackers do and why?

You may not be entirely sure what may be up to on your computer and why it ended up there in the first place. Most people just assume they’ve been infected with a virus and start to panic, thinking of ways to salvage their computers before any harm comes to them. Luckily, that’s not the case here and is most certainly not a virus or any kind of malicious program. Its behavior and existence even are exclusively marketing-driven and aim only to profit their developers by means of displaying paid ads and gathering clicks on them. However, with that incentive come various tactics and certain behavioral patterns that tend to put browser hijackers in the potentially unwanted program or PUP category.

For example, software of this type has been known to be able to gather browsing-related data on each and every one of the affected users. This data may include things like your most recent search queries and the type of websites you like to visit, as well as the frequency with which you visit them. It can even expand to include the kind of content you like to share on social media and similar platforms. This data-collecting process enables the browser hijacker to sort of create a profile on each user, telling them which of its ads will be more interesting to them. Then, once a sufficient amount of data is gathered, the hijacker can begin to customize its ad display and focus more on showing you those popups and banners that will have a higher chance of attracting your attention. Now, while this may not necessarily be a malicious or illegal process, it certainly isn’t a very pleasant one to be aware of. This is one of the reasons users prefer to have these programs removed. But it’s by far not the only one. Virus Removal


The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result


The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

chrome-logo-transparent-backgroundHow to Remove From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Unfortunately, hijackers like are also capable of exposing you to various online threats and even malware. This may happen as a result of all the redirections, for example, as you may end up landing on an insecure web location or malicious website. Alternatively, it could also come to pass if you happen to click on the wrong ad. Hackers and cybercriminals heavily rely on fake online ads for the distribution of their evil programs like ransomware and such. It’s important to also note that sometimes the changes these programs can make to your Registry can affect your PC’s safety levels and make it more vulnerable to viruses.

What’s important after you’ve removed is to make sure you don’t end up installing one again. As this most often occurs from within program bundles, be sure to always customize the installation process of any new programs from now on. This will ensure that you have more control over what enters your system and will be left out of it. You can do this making use of the Advanced, Custom or Manual installation options of the wizard. Be sure to also be more careful with spam messages and choose your download sources more wisely. Avoid websites that are sketchy and generally don’t seem too trustworthy.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms A changed homepage  and new default search engine, as well as frequent page redirects. 
Distribution Method Mainly with the help of program bundles distributed on various freeware and shareware platforms.
Detection Tool

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version. More information about SpyHunter and steps to uninstall.


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