This page aims to help you remove Supportfriend@India.com for free. Our instructions also cover how any Supportfriend@India.com file can be recovered.
Ransomware infections represent the act of infiltrating someone’s system, defining their most used files and encrypting them with a double key. What follows is the appearance of a ransom notification, which serves to inform the victim user about the completed malware contamination. The virus this article is about – Supportfriend@India.com – has exactly the same feature and is identified as a version of Ransomware.
How exactly an infection with Supportfriend@India.com occurs in detail
First of all, we are going to list all the potential sources of this malware type. Ransomware could infect your machine via a spam email. It means that by simply opening or downloading an attachment from such a contagious letter you might end up contaminated by this awful malware. Other possible sources of Ransomware are the drive-by downloads – sometimes when you visit a website you unknowingly download something and this thing could be a virus. Supportfriend@India.com could also be caught from malvertisements; even legal web pages could contain pop-ups that may redirect you to web addresses contaminated with Ransomware. Other possible sources might be video-streaming webpages, torrents and images, documents, .exe files, archives. Some Ransomware versions DO come with other viruses, mainly Trojans. This is probably the most harmful way of distributing malware, because two viruses infiltrate your system instead of one.
What any virus of this kind does first is invade your computer. It might happen with the help of a Trojan horse, through a system/program vulnerability. In case the infection has taken place through a drive-by download or a malvertisment, your system immediately becomes contaminated. The second step of the virus’ normal plan is collecting data about the locations and the names of the files you use on a regular basis. After this list is compiled by carefully scanning all your drives and disks, the virus begins the actual process of encrypting these files. It happens one by one and all of them get locked up with a key consisting of two parts. The first one is public, and the second – private. The public one is available to you right after all the data has been encoded. The private one is the one that you are requested to pay the ransom for, which is usually stated in the disturbing message on your screen that appears right after the encryption process ends. The private component of the key is what you need in order to unlock your files.
What can you really do in case of such a malicious contamination?
Maybe you think that the quickest and the safest way to recover your hijacked data is to comply with the hackers’ blackmailing and to pay the demanded money. Although such a scenario at first looks plausible, things may not happen in this way. Even after you pay, it is possible that your files could disappear forever. The hackers who are blackmailing you may have no intention of giving you back the access to your data. They may just want or need your money as soon as possible. Of course, the other option of not paying the money they demand from you might also leave you unable to reach your encrypted files ever again. Nothing guarantees that you will be able to access the encoded files one more time, no matter what you do to ensure that.
Our sincere advice is to try to decrypt your locked-up files in all the possible ways before considering paying the required ransom amount. Whatever you do, it is certain that you will risk your encrypted data, but at least you can try to skip risking your money. You may try to save your system by following the instructions for the removal of Supportfriend@India.com that we have presented below in our tested removal guide. You may want to consult an expert in this matter. Just keep in mind that Ransomware is hard to be dealt with even for experts sometimes.
What can really save you is avoiding such serious issues
The best way of fighting any infection is preventing it from happening in the first place and this can be achieved by implementing some useful tips in your browsing habits. They are very simple but should be followed every day to ensure the health of your system. The main ones are: back up everything important; scan your system for threats and update your anti-malware tool regularly. Keeping copies of your data makes hackers unable to blackmail you. Scanning your computer for issues could help you stop an infection at its early stages and installing regular updates on your anti-virus program will make it efficient even against the newest threats.
|Danger Level||High (Ransomware is by far the worst threat you can encounter)|
|Symptoms||Nothing unusual before the popping-up of the ransom notification.|
|Distribution Method||Spam emails, malvertisements, drive-by downloads, torrents, shareware.|
|Detection Tool||parasite may be difficult to track down. Use SpyHunter - a professional parasite scanner - to make sure you find all files related to the infection.|
Supportfriend@India.com Ransomware Removal
Some of the steps will likely require you to exit the page. Bookmark it for later reference.
Reboot in Safe Mode (use this guide if you don’t know how to do it).
Hold the Start Key and R – copy + paste the following and click OK:
A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:
If there are suspicious IPs below “Localhost” – write to us in the comments.
Type msconfig in the search field and hit enter. A window will pop-up:
Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.
- Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.
Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are a virus. Google them or ask us in the comments.
WARNING! READ CAREFULLY BEFORE PROCEEDING!
This is the most important and difficult part. If you delete the wrong file, it may damage your system irreversibly. If you can not do this,
>> Download SpyHunter - a professional parasite scanner and remover.
Right click on each of the virus processes separately and select Open File Location. End the process after you open the folder, then delete the directories you were sent to.
Type Regedit in the windows search field and press Enter. Once inside, press CTRL and F together and type the virus’s Name.
Search for the ransomware in your registries and delete the entries. Be extremely careful – you can damage your system if you delete entries not related to the ransomware.
Type each of the following in the Windows Search Field:
Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!
How to Decrypt files infected with Supportfriend@India.com
We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.
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