test 5


what is this

 

  • Preporation
  • step 2
  • Browser Reset
  • System Files
Preporation

Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don't know how to do it).

 

Step2

 

WARNING! READ CAREFULLY BEFORE PROCEEDING!

 

 

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the "Details" Tab on Win 8 and 10). Try to determine which processes are dangerous. 

 

malware-start-taskbar

 

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

 

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

 


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection - delete it, even if the scanner doesn't flag it. No anti-virus program can detect all infections. 

step 2

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection - delete it, even if the scanner doesn't flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl --> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup ---> Uncheck entries that have "Unknown" as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R -  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below "Localhost" - write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using ---> Properties ---> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced ---> the DNS tab. Remove everything here (if there is something) ---> OK.

DNS

Browser Reset

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut ---> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Cpokotex.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat ---> Disable. Go to IE GEAR —–> Internet Options ---> change the URL to whatever you use (if hijacked) ---> Apply.

firefox-512 Remove Cpokotex.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons ----> Extensions.

pic 6

Find the adware/malware ---> Remove.
chrome-logo-transparent-backgroundRemove Cpokotex.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called "Default" inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

System Files

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat's Name. Right click and delete any entries you find with a similar name. If they don't show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER----Software-----Random Directory. It could be any one of them - ask us if you can't discern which ones are malicious.
    HKEY_CURRENT_USER----Software---Microsoft----Windows---CurrentVersion---Run-- Random
    HKEY_CURRENT_USER----Software---Microsoft---Internet Explorer----Main---- Random

 

  • 1 Preporation
  • 2 Step 2
  • 3 Browser Reset
  • 4 System Files
1 Preporation

Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don't know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the "Details" Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:


After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection - delete it, even if the scanner doesn't flag it. No anti-virus program can detect all infections. 

2 Step 2

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection - delete it, even if the scanner doesn't flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl --> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup ---> Uncheck entries that have "Unknown" as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R -  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below "Localhost" - write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using ---> Properties ---> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced ---> the DNS tab. Remove everything here (if there is something) ---> OK.

DNS

3 Browser Reset

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut ---> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Targetremove everything after .exe.

ie9-10_512x512  Remove Cpokotex.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat ---> Disable. Go to IE GEAR —–> Internet Options ---> change the URL to whatever you use (if hijacked) ---> Apply.

firefox-512 Remove Cpokotex.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons ----> Extensions.

pic 6

Find the adware/malware ---> Remove.
chrome-logo-transparent-backgroundRemove Cpokotex.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called "Default" inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

4 System Files

Step6

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat's Name. Right click and delete any entries you find with a similar name. If they don't show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER----Software-----Random Directory. It could be any one of them - ask us if you can't discern which ones are malicious.
    HKEY_CURRENT_USER----Software---Microsoft----Windows---CurrentVersion---Run-- Random
    HKEY_CURRENT_USER----Software---Microsoft---Internet Explorer----Main---- Random

 

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