test 5

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don't know how to do it).

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the "Details" Tab on Win 8 and 10). Try to determine which processes are dangerous. 

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan

Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner	Result
ClamAV
AVG AV
Maldet

File Name:

File Size:

File Type:

Detection ratio:

Scan Results

Virus Scanner	Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection - delete it, even if the scanner doesn't flag it. No anti-virus program can detect all infections. 

Hold together the Start Key and R. Type appwiz.cpl --> OK.

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

Startup ---> Uncheck entries that have "Unknown" as Manufacturer or otherwise look suspicious.

Hold the Start Key and R -  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

If there are suspicious IPs below "Localhost" - write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

1. Right-click on the Network Adapter you are using ---> Properties ---> Internet Protocol Version 4 (ICP/IP), click  Properties.
2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
3. Click on Advanced ---> the DNS tab. Remove everything here (if there is something) ---> OK.

• After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut ---> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

Properties —–> Shortcut. In Target, remove everything after .exe.

  Remove Cpokotex.com from Internet Explorer:

Open IE, click   —–> Manage Add-ons.

Find the threat ---> Disable. Go to  —–> Internet Options ---> change the URL to whatever you use (if hijacked) ---> Apply.

 Remove Cpokotex.com from Firefox:

Open Firefox, click    ——-> Add-ons ----> Extensions.

Find the adware/malware ---> Remove. Remove Cpokotex.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called "Default" inside:

Rename it to Backup Default. Restart Chrome.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat's Name. Right click and delete any entries you find with a similar name. If they don't show up this way, go manually to these directories and delete/uninstall them:

• HKEY_CURRENT_USER----Software-----Random Directory. It could be any one of them - ask us if you can't discern which ones are malicious. HKEY_CURRENT_USER----Software---Microsoft----Windows---CurrentVersion---Run-- Random HKEY_CURRENT_USER----Software---Microsoft---Internet Explorer----Main---- Random