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“Urgent Chrome Update” Scam Removal

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This page aims to help you remove “Urgent Chrome Update”. These “Urgent Chrome Update” removal instructions work for Chrome, as well as every version of Windows.

If you have found yourself reading this page, then you may have problems or concerns with “Urgent Chrome Update”. Let’s start by stating right away that this pop-up message is in no way related to Google. At all. This is a probable scam and a clear indication that you may have a browser hijacker on your device. As you have probably guessed already, this nasty piece of software is here to harm your sanity more than anything else. You have probably been driven mad by the constant stream of ads that seem to be occupying every single inch of space on your screen, leaving you with no room for work, an impossible to use browser and web pages full of ads. We can comfort you by mentioning that browser hijacker in general does not harm your computer and does not leave long-lasting damage. After its removal, everything will return to normal, so there is no need to panic. Most browser hijacker have the same symptoms and usually work the same too, so the information here will not only apply for “Urgent Chrome Update”, but any other browser hijacker you might encounter in the future.

We must also inform you that “Urgent Chrome Update” is not a virus and is in fact much less dangerous than one. As we covered earlier, the fact that it does not harm your files, operating system or hardware (Yes, there is a rare type of viruses that can harm your actual machine.), meaning that it is far from a virus. As such, there is no need for undue alarm on this matter. Lastly, we must warn you that it is strongly recommended for you to read the following paragraphs at least once before indulging in the removal guide at the bottom. It is important to know your enemy before going into battle!

What should I know about “Urgent Chrome Update” as a whole? How can I identify it and its symptoms?

We already went over a few of the basics in the introduction, such as the fact that this is not a virus, it does not pose as an actual threat (other than being annoying and disruptive), it can be removed without any long-lasting effects and its main weapon are its ads.

Why do people create browser hijackers?

Well, let us, for example, go over some of the motives behind “Urgent Chrome Update”’s creation. As a software developer working on browser hijacker, your main goal is to earn some sort of revenue through these ads. After all, if there wasn’t any money involved, no one would be creating browser hijacker in the first place. Most people use the pay-per-click model, which in layman’s terms pays the developer money every time someone clicks on the ads (labeled CPI on the net). There’s also CPM, which gives money to the developers each time one thousand people view the ads. Whichever way it goes, money is always behind the motivation and the reason why this software is created.

How do they lure people into clicking on the ads?

Most people don’t even initially know that a certain advertisement is not a real or proper one. They never suspect it could lead them to dangerous places if they interact with it. The proper term for the techniques used by the developers is called social engineering. If you do not know what that is, in common terms it’s more or less the effort to influence particular attitudes or behaviors. browser hijacker in particular uses ads to achieve this. The ads are crafted to suit your preferences and interests. This gives “Urgent Chrome Update” a higher chance to trick the average, unsuspecting user into clicking. You might see a long-awaited discount on a product you have been looking to buy or an offer you simply cannot pass. Whichever the case, a lot of this is not genuine and is simply a trick to deceive you.

What are the symptoms for “Urgent Chrome Update”?

As ads advance in complexity, so does browser hijacker and the techniques it uses. Some of the more common things browser hijacker does on computers include:

  • Banners. When opening a web page, you might notice a couple of rectangles filled with ads placed on the sides of the web page. These are ads referred to as banners. They are the least obstructive of the bunch, but they are larger in size to compensate.
  • In-text ads. These little buggers hide in the text of the page in the form of hyperlinks. If you ever see text colored in blue that doesn’t seem to fit with the rest of the page, then you are most likely looking at in-text ads. They could potentially be linked with dangerous websites and may sometimes include a small window popping above the link the moment you hover your mouse over it.
  • Pop-up ads. This is the last, but most annoying symptom you’ll encounter. Ads such as these usually cover the entire window and any content you might find on the page. They simply do not allow you to do anything productive and can sometimes keep repeating each time you close them, also known as an endless stream of pop-up ads.


While not as harmful as viruses and less of a threat than real dangers like Trojans or ransomware, browser hijacker should be removed the moment you notice it. It can severely harm your productivity and work. Most importantly, it is extremely annoying. Do yourself a favor and continue reading our removal guide below. It should help you deal with this pesky browser hijacker forever.


Name “Urgent Chrome Update”
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms A multitude of advertisements displayed in various forms.
Distribution Method Bundled in software packages, distributed on download websites.
Detection Tool “Urgent Chrome Update” may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall.


“Urgent Chrome Update” Scam Removal


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).


This is the most important step. Do not skip it if you want to remove “Urgent Chrome Update” successfully!

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

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Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove “Urgent Chrome Update” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove “Urgent Chrome Update” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove “Urgent Chrome Update” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide didn’t help you, download the anti-virus program we recommended or ask us in the comments for guidance!

1 Comment

  • Hi Nanner,
    i would suggest to you to see how the OS is behaving for a few days. If you notice any strange behavior like the operations getting slower or sometimes freezing then you should definitely follow the guide. The think is that you can never be too sure with nowadays viruses. Keep us posted if you need further help.

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