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“Yahoo Customer Reward Program” Scam

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This page aims to help you remove “Yahoo Customer Reward Program” Scam. Our removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows.

You probably landed on our page because a application called “Yahoo Customer Reward Program” has invaded your Chrome, Firefox or IE browser and you are not able to deal with it. If this is the case, then you might be more than interested to learn more about this software, which is usually known as Browser hijacker and the possible options to uninstall it without risk for your system. Fortunately, we have prepared detailed Removal Guide on that, as well as some really useful tips and a professional “Yahoo Customer Reward Program” removal tool, which can automatically handle the annoying application. What is more, the instructions below will help you get rid of that strange new search engine or homepage which has recently appeared in your browser and has started redirecting you to various ads, pop-ups and sponsored pages without your approval. Our “How to remove” experts have prepared a permanent solution to that, so read the next lines carefully and bring your browser’s setting back to normal in no time.

What kind of software is “Yahoo Customer Reward Program” Scam and what should you know about it?

“Yahoo Customer Reward Program” is a software tool which is created by legitimate software developers and operates on the principle of paid ads-generation and sponsored page redirects. In various forums and professional’s platforms, this software is categorized as a “Browser hijacker” – software that is used to advertise and bring profits to its creators through Pay-Per-Click and Pay-Per-View campaigns. Security experts usually advise uninstalling the browser hijacker since, if kept on the computer, it could be quite annoying. For instance, an application like “Yahoo Customer Reward Program” could impose some potentially unwanted changes on users’ browsers (new search engine or a toolbar installation, change of the homepage, random new tabs appearing, etc.), which might disturb one’s normal web activity and redirect them to unfamiliar web locations and various types of advertising content. Such behavior is generally not seen as a direct threat to the system but it might still lead to exposure of the PC to potential threats (Ransomware, Spyware, Trojans, etc.). Therefore it is often seen as unwanted.

“Yahoo Customer Reward Program” Scam Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. We recommend downloading SpyHunter to see if it can detect parasite files for you.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

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Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 


Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove “Yahoo Customer Reward Program” from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove “Yahoo Customer Reward Program” from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove “Yahoo Customer Reward Program” from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.


To remove parasite on your own, you may have to meddle with system files and registries. If you were to do this, you need to be extremely careful, because you may damage your system.

If you want to avoid the risk, we recommend downloading SpyHunter
a professional malware removal tool.

More information on SpyHunter, steps to uninstallEULAThreat Assessment Criteria, and Privacy Policy.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Where may you encounter “Yahoo Customer Reward Program” Scam and similar browser hijackers?

Browser hijackers are actually quite easy to spot and stay away from. Usually, users notice their presence on the system the moment they complete the installation of a free software package or an update. However, they may also unknowingly download and install such applications from torrents, free download links, spam messages or different shareware and freeware platforms because they usually are bundled inside different installers. The good thing is, people can manually disable the bundled applications and prevent them from hijacking their browser by simply selecting the Advanced/Manual/Custom installation options when they run a new setup and customizing the installation. Due to lack of understanding and due to users’ negligence, though, many customers don’t pay close attention to the installation process of their software and unintentionally allow applications like “Yahoo Customer Reward Program” to become part of their systems.

Can “Yahoo Customer Reward Program” harm your computer?

As per the information that we have, most browser hijackers are not dangerous in themselves. Such software typically has solely advertising purposes and would hardly ever initiate any harmful or destructive actions. Its bad fame can be mostly attributed to the irritation and browsing disturbance it may cause. Therefore, an application like “Yahoo Customer Reward Program” should not be considered as malicious. At its worst, this piece might be programmed to aggressively display various ads, pop-ups, banners and sponsored commercial links on your screen and try to redirect you to certain websites with promotional content. However, it will probably not try to damage your data, steal your credentials or spy on you unlike what stealthy threats such as Ransomware or Trojans might try to do. It is just that, typically, whatever functionality the browser hijacker may promise to deliver, it will most probably only give you a never-ending stream of ads and sponsored redirects. Luckily, if you don’t want to deal with this every day, you can easily uninstall everything without any damage to your system.

How to remove the potentially unwanted application?

Since “Yahoo Customer Reward Program” is not a real virus, you should be able to get rid of it without too much of a problem. Still, you have to carefully follow some detailed instructions, otherwise, you might remove something else by mistake and cause more issues to your system. That’s why, we strongly recommend you strictly repeat the steps in the Removal Guide below as they are shown or use the professional “Yahoo Customer Reward Program” removal tool as an automatic removal alternative.

Name “Yahoo Customer Reward Program”
Type  Adware/Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  You may notice some unwanted changes in your browser’s homepage or search engine as well as frequent page redirects. 
Distribution Method Various web locations such as torrents, freeware sites, spam, software bundles, free download links, automatic software updates. 
Detection Tool

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