Apple pay suspended Scam

Apple pay suspended

Scammers are targeting iPhone users with a claim that their use of Apple Pay has been suspended. This latest Apple pay suspended text scam informs recipients that their use of Apple Pay – Apple’s mobile payment service – has been put on hold and that they must click a link to resolve the issue.

Apple Pay Suspended
Screenshot of the “Apple pay suspended” scam virus on iPhone and Android

People received a message saying their use of Apple Pay has been suspended, and unfortunately, they clicked on the link provided.

Apple pay suspended Text

An attempt to trick iPhone users out of their money is being made through an “Apple Pay suspended” text Wallet scam. Users of both iPhone and Android devices have reported receiving fraudulent “Apple pay suspended” texts.

Your Apple pay has been suspended Text Scam

Phone users are reporting receiving a fraudulent text claiming that their use of “Your Apple Pay has been suspended” text scam. The text states:

“Apple: Your Apple Pay has been suspended due to a system update. To avoid your wallet being blocked, please confirm your details via: https: // apple-wallet-id20[.]com”

To avoid falling victim to phishing messages and phoney claims, be wary of fake Caller ID information used by scammers to spoof the phone numbers of reputable companies like Apple. They often falsely assert that there is suspicious activity on your account or device to trick you.

In 2022, less than 12% of Apple Pay scam victims were able to recover their stolen funds. Currently, PayPal and credit card payments are the only two options available for payment.

Beware of the “Apple Pay is suspended” scam text that has been circulating. Fraudsters pretending to work for Apple are sending out these texts from a UK mobile phone number.One common type of Apple phishing email is designed to trick users into revealing their Apple ID and password, which are necessary to access Apple services such as the App Store. The Apple Pay Suspended scam text is sent by online scammers who ask potential victims to click on a fraudulent link.


NameApple pay suspended
TypeBrowser Hijacker
Danger LevelMedium (nowhere near threats like Ransomware, but still a security risk)
Detection Tool

Remove Apple pay suspended Scam from iPhone

If you have an iPhone virus, continue with the guide below.

If you have an Android virus, please use our Android Malware Removal guide.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have a Windows virus, please use our Windows Virus Removal guide.


First you need to close all pop-ups that are currently open.

  • If the pop-up has a checkbox named “Don’t show more alerts from this webpage” click on the checkbox before closing the Ad.
  • If a Block Alerts button happens to appear after you shut down a pop-up on your iPhone, iPad, or iPod touch tab that button to stop receiving alerts from the same page.

In case that a pop-up fails to close after performing the above operations:

  • On your Mac you should make your Safari browser close forcibly by pressing Command-Option-Esc. Select Safari from the list of Apps and force close it. After you force close it you need to restart Safari, but please hold the shift button while it starts. This will prevent any pesky Ads from opening automatically.
  • On your iPhone, iPad, or iPod touch you can do the same by pressing the home button twice in a quick succession. You’ll then see a preview of all apps that have been recently used. Swipe left to find Safari and then swipe up on the app’s preview to close it forcibly In order to prevent Safari from opening unwanted windows on startup go to Settings->Safari and Clear History, as well as Website Data. This will also clear your browser history and cookies so keep that in mind and export them if you want to keep them.

Choose Preferences from the Safari menu. Then do the following:

  1. Select the Security icon and then click on “Block pop-up windows“. This should stop many types of pop-ups from appearing.
  2. Next check on your homepage and the settings for the search engines. Adware likes messing with those. We can not provide more specific instructions for this, as you may be using many different browsers.
    • Select the General icon and look at the Homepage field. It should either be empty or filled with the address of the Homepage you want.
    • Follow up on the Search icon. Again it should be either the default search engine or any that you have set for yourself. Note that in some versions of Safari these settings are found in the General panel/

Open Safari and click on the Extensions button. Note that Adware use extensions almost exclusively to inject the pop-up Ads into your browser. Any extension on this list that you do not remember installing yourself is likely planted there by the Adware. Remove ALL extensions you are unfamiliar with. 


About the author


Valentin Slavov

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