BackService Mac



BackService is a browser-redirecting malware extension for Safari and other Mac browsers that seeks to put ads on your screen. BackService is also aimed at redirecting your searches in its attempts to promote certain websites that sponsor its creators..

BackService Mac
With the BackService virus on Mac your system may experience moments of freezing and unresponsiveness.

If you came to “How to remove guide” because you have found a suspicious app called BackService on your system, then here we will tell you everything you need to know about this application other software components similar to it. To your relief, BackService is not some nasty Ransomware, a Trojan Horse or a dangerous virus. It belongs to a category of software better known as browser hijackers and the apps that belong to this category are generally considered as nothing more than aggressive online advertising tools. All the representatives of this category typically have the same symptoms. Once they become part of the system, the browser hijackers usually set a new default search engine and replace the main home page URL with a new one. Furthermore, once they enter popular browsers like Safari, Firefox and Chrome, page-redirects, ads, pop-ups random invasive commercial messages and other irritating contents are likely to start showing up on the screen. These changes and other intrusive activities may take place in any browser that you are using as your main and this means that even safe and highly secure browsers like Safari, Firefox, Chrome, Edge, Explorer, Opera  can be invaded.

BackService for Mac

BackService for Mac is one of the most recently-discovered browser hijacker apps and this one in particular focuses on infecting Mac browsers and manipulating  their settings. The end-goal of BackService for Mac is to earn Pay-Per-View and Pay-Per-Click revenue through generating aggressive ads and page-redirects.

If you have already tried to restore the settings of your browser to their original state and to remove the nagging ads or to uninstall the imposed modifications, however, then you probably have already realized that this may actually turn out to be a rather tricky task. And indeed, as long as an application like BackService and Navlibx is operating on your system, you will likely be powerless against its imposed settings and changes. The only way to get rid of all the ads, new tabs, sponsored search engine tools and homepage domains is to correctly detect and remove the components of the browser hijacker from the system. For this, we have prepared a very detailed set of removal instructions below which you can use to uninstall BackService.

What is BackService?

BackService is a browser-redirecting software that can potentially reroute your online traffic to unreliable or even dangerous web addresses. In its attempts to advertise more effectively, BackService may end up exposing your system to danger, which is why removing it is the best course of action.

From a legal point of view, most browser hijackers applications, including BackService, are not seen as threatening or illegal software. These pieces of software generally serve the needs of the online advertising industry and are programmed to promote a variety of different products, services, websites, etc. on the users’ screens.

There are a number of reasons why it would be desirable to remove an application such as BackService from your system, though. For example, its constant generation of various ads, banners, pop-ups, and automatic redirects may have an unpleasant effect on the productivity of your system as a whole as well as on the performance of your browser, as it can start spending large amounts of system resources on its advertising activities. As a result of that, your browser may start working slower than normal and may crash from time to time while, at the same time, your system may experience moments of freezing and unresponsiveness.

The BackService app

The BackService app is unwanted software that will take over the main browser in your system and begin to obstruct your online experience with ads and automatic site-redirects. The BackService app’s presence in the computer could lead to slow-downs, unresponsiveness of the browser, and frequent errors.

But if this is not enough for you to decide to get rid of the browser hijacker, we need to warn you to be careful with its ads because, as appealing as some of them may seem, there is always a risk of landing on something misleading. In this regard, we strongly advise you to not come into contact with the advertisements that BackService generates as sometimes people with malicious intentions may secretly hide threats like Ransomware, Spyware or other nasty viruses in some of the many adverts that may get displayed on your screen.


Type Browser Hijacker
Danger LevelMedium (nowhere near threats like Ransomware, but still a security risk)
Symptoms It is typical for the browser hijackers to replace the homepage URL or the main search engine with a sponsored one.
Distribution MethodSoftware bundling is a common distribution method along with free downloads, ads, spam messages, torrents and automatic installers.
Detection Tool

Remove BackService from Mac 

For a quick way to remove BackService try to do this inside your Mac browser:

  1. Open your Mac browser.
  2. Go to Preferences.
  3. Now navigate to the extensions sub-menu.
  4. Look for any unfamiliar entries, including BackService.
  5. Remove BackService from your Mac as well as any other suspicious-looking items by clicking on the trash bin icon.

If this does not help then continue reading this article for more detailed instructions on how to get rid of BackService!


The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively, you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.



Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:


Now click on Sample at the bottom:


Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

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    The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

    On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

    First, Force Quit Safari again.

    Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.


    Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

    Preferences in Safari

    and then again on the Extensions tab,

    extensions in safari

    Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

    The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

    Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
    Privacy in Safari

    Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

    Still in the Preferences menu, hit the General tab

    General Tab in Safari

    Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
    Default Home Page

    Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

    firefox-512 How to Remove BackService From Firefox in OSX:

    Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

    pic 6

    The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.

    chrome-logo-transparent-backgroundHow to Remove BackService From Chrome in OSX:

     Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

    pic 8

     Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

    1 Comment

    • Got rid of the malware using the methods you described in this post. Thank you for the detailed instructions, it was really helpful!

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