Alibaba PC Safe Service

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Alibaba PC Safe Service

Alibaba PC Safe Service is a computer threat of the Trojan horse family that can silently infiltrate Windows computers and launch multiple harmful processes. Trojans like Alibaba PC Safe Service are versatile viruses and can be used for spying on their victims, corrupting the infected system, distributing other malware, and more.

Alibaba PC Safe Service
When you try to delete the Alibaba PC Safe Service folder its keeps telling you that you need permission from administrators to make changes

Users typically don’t initially realize that their computer has been attacked by a virus and, oftentimes, by the time the negative effects of the malware become apparent, it is too late to repair the damage. However, if you are among the lucky few who have been able to spot the virus attack in time, you must make sure to immediately take action and remove the Trojan before it completes its nefarious job.


Some malicious programs masquerade as AlibabaProtect.exe, especially when they are located silently and without the user’s knowledge in the C:\Windows or C:\Windows\System32 folder. Therefore, you should check the AlibabaProtect.exe file with a reliable antivirus program on your computer to find out if it poses a threat.

The AlibabaProtect file

Speaking of the purpose of this Trojan, we are yet unable to definitively tell you what the exact goal of this piece of malware is. The reason for this has to do with the versatile nature of Trojan horses in general. Most of these threats can be used for different types of cybercrimes, making it rather difficult to predict what the exact goal of the virus would be in each separate case. Still, we can give you a general idea about the potential abilities of a malware program such as Alibaba PC Safe Service and FastPcProf.

One common example of how a Trojan virus could be used is for espionage activities. Since most Trojans are able to operate while showing almost no visible indications of their presence, these threats are the perfect espionage tools that can be used to gather sensitive info about the user and then send it to the hackers who are in control of the virus. Needless to say, the collected data could then be used for banking theft, blackmailing, different kinds of scams, identity frauds, and other forms of harassment.

Another thing that many Trojans do is they take over the attacked computer by obtaining elevated privileges like the ones that the computer’s admin has. Once they do this, they can control the machine and execute different commands without needing the user’s approval. This allows the virus to use the attacked machine to send out spam messages, mine cryptocurrencies for its creator, participate in massive Denial of Service attacks, and more.

A third very common use of many Trojans is the distribution of other kinds of malware. You have probably already heard about the widespread Ransomware cryptoviruses. Well, Trojans like Alibaba PC Safe Service can be used to download such Ransomware infections on your computer without your knowledge. If this happens, you’d have to deal with two separate malware programs on your computer which could prove to be quite a challenge even for experienced computer users.

What to do if Alibaba PC Safe Service has attacked you

One thing is for certain if this malware has entered your computer and that is you must remove the threat ASAP or else there could be some rather severe unforeseen consequences for your computer and virtual privacy. There’s some good news, however, that comes in the form of the following removal guide that will aid you with the eradication of Alibaba PC Safe Service and help you clean your computer from anything else that the virus may have downloaded. So, we suggest that you waste no more time and get down to removing the virus right away.


NameAlibaba PC Safe Service
Danger Level High (Trojans are often used as a backdoor for Ransomware)
Symptoms Trojans may sometimes cause system instability, freezes, and unresponsiveness, but they typically stay  hidden and don’t show any infection symptoms.
Distribution MethodTrojans are usually distributed disguised as normal programs such as popular games that can be downloaded for free from pirate sites.
Detection Tool

How to uninstall Alibaba PC Safe Service

If you are looking for a way to remove Alibaba PC Safe Service you can try this:

  1. Click on the Start button in the bottom left corner of your Windows OS.
  2. Go to Control Panel -> Programs and Features -> Uninstall a Program.
  3. Search for Alibaba PC Safe Service and any other unfamiliar programs.
  4. Uninstall Alibaba PC Safe Service as well as other suspicious programs.

Note that this might not get rid of Alibaba PC Safe Service completely. For more detailed removal instructions follow the guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
This scanner is free and will always remain free for our website's users.
This file is not matched with any known malware in the database. You can either do a full real-time scan of the file or skip it to upload a new file. Doing a full scan with 64 antivirus programs can take up to 3-4 minutes per file.
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Each file will be scanned with up to 64 antivirus programs to ensure maximum accuracy
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    After you open their folder, end the processes that are infected, then delete their folders. 

    Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 



    Hold together the Start Key and R. Type appwiz.cpl –> OK.



    You are now in the Control Panel. Look for suspicious entries. Uninstall it/them. If you see a screen like this when you click Uninstall, choose NO:





    Type msconfig in the search field and hit enter. A window will pop-up:



    Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

    • Remember this step – if you have reason to believe a bigger threat (like ransomware) is on your PC, check everything here.

    Hold the Start Key and R –  copy + paste the following and click OK:

    notepad %windir%/system32/Drivers/etc/hosts

    A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

    hosts_opt (1)


    If there are suspicious IPs below “Localhost” – write to us in the comments.



    Type Regedit in the windows search field and press Enter.

    Once inside, press CTRL and F together and type the virus’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

    • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
      HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
      HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

    If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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