Windows 10 Drag and Drop not Working Fix

Are you one of the many users experiencing a Windows 10 drag and drop not working problem? Recently, many Windows 10 users have started reporting problems with dragging and dropping files, be it from some folder to the desktop, to a program window or some page on the Internet. Among the many complaints there have been instances of files just disappearing, while the user has attempted to drag them from one location to the next. As a result it may have ended up being unintentionally ‘dropped’ on one of the folders it had been dragged across from point A to point B, which in turn could only be determined after the file in question had been searched for. This bug can manifest in other ways too.

The exact cause of this issue is hard to pin know, but generally it is believed to be rooted in a corrupt Windows Explorer. This might be especially true if you’ve noticed many failed updates and your computer has forced you to reboot it on multiple occasions. Apparently such a string of errors can occur if you have issues with your internet connection or if there is something wrong with the update servers. Another possible reason may be a loss of power while your computer was performing the update in the background. There are safeguards in place to prevent issues like this, but as mos other things these don’t always work out as expected.

The obvious solution to the problem would be to replace/reboot Windows Explorer and this guide is precisely about that. Read on and we’ll walk you through the whole process with our step-by-step instructions to help you solve this ‘drag and drop’ problem. Please note that when you terminate the explorer process you may temporarily experience issues while alt-tabbing and opening other folders. Don’t worry – that’s perfectly normal behavior and even if you don’t manage to finish the guide a simple PC reboot will set things back the way they were.

Windows 10 Drag and Drop not Working Fix

  1. Press the key combination of CTRL + ALT + Delete on your keyboard and choose Task Manager from the list.
  2. Select the Details tab and look for explorer.exe. Now, from here on you will no longer be able to see these instructions, so we suggest you copy them down in order to continue with the procedure.1
  3. Once you’ve copied these instructions somewhere, where you’ll be able to see them, and once you have located explorer.exe, right click on it and choose ‘End process tree’, as shown below:2
  4. The desktop will have disappeared by now – no reason to panic, this is why you copied the instructions. Click on File at the top left of the Task Manager and choose Run new task.
  5. In the box that appears, enter explorer and click OK.


You should be able to see your desktop now and will be able to drag and drop your files as you please, without experiencing any more problems.

Let us know if this helped!

  • HowToRemove.Guide Team

    You are most welcome ErickBest. If you have any other issues we are here to resolve them:)

  • HowToRemove.Guide Team

    Hi areskz,
    i would suggest to you to go over the guide again and see if you skipped a step or command.

  • Dan Leksell

    Worked for me! Thanks so much for the post!!

    • HowToRemove.Guide Team

      We are happy to have helped you. Be sure to contact us in case you run into any other similar type of issue!

  • tadele

    thank you very much. worked for me!!

    • HowToRemove.Guide Team

      We are very happy to have helped you! You are most welcome!

  • Kellsy Pirozek

    Worked perfectly! Thank you so much 😀

    • HowToRemove.Guide Team

      We are happy to have helped! Be sure to contact us if you run into any similar problem in future!

  • HowToRemove.Guide Team

    We are happy that our guide has helped you deal with the unpleasant issue! If you ever happen to come across another similar problem, do not hesitate to contact us again.

  • HowToRemove.Guide Team

    We are glad to hear that!

  • HowToRemove.Guide Team

    We are glad to have been able to help you!

  • DanW

    Missing a step:
    After killing the explorer process, EVERYTHING goes away – including the task manager! (So you can’t click on “File->Run new task”)
    You have to ALT-CTRL-DEL and then click “task manager” – then you can click on “File->Run new task” to start a new instance of explorer.

    • Fleet Hamilton

      everything APPEARS to go away, just hit ctrl-alt-delete and choose task manager again.
      This works for me, but it’s just temporary. Anyone know what the permanent fix might be?

  • Allyssa Martinez

    It seems to have worked. Time will tell. Don’t forget to restart your computer at the end.

  • Grace Wong

    Thanks for the help, it works for Window 10

  • Bayu Pamungkas

    Thanks !

    • HowToRemove.Guide Team

      You are welcome!

  • Nigel John Davidson

    Tried it and it worked, but I have to do it again every time the laptop is switched off

  • Michael

    I think that I understand what this problem is. To best illustrate the problem that I am experiencing in Windows 10 open up Microsoft Paint, click on the pencil icon then move the mouse cursor to anywhere on the blank page and left-click-and-hold your mouse to start drawing on the page. If you keep the left mouse button pressed and move the mouse around you find that you end up drawing a series of broken lines – for some reason Windows is breaking the continuous left button press into a random series of press-release-press-release etc. This problem seems to come and go with Windows 10. When the problem is not there the Paint test allows you to draw a long continuous line, however when the problem manifests then the Paint test results in a series of randomly broken up lines.

  • Lady_Day

    Helped! Thanks… was really having a WTF moment…

    • HowToRemove.Guide Team

      We are glad to have been helpful!

  • Luke

    Worked for me, as for the ones who have it to where it doesn’t work for them, I hope you find your answer soon! (Maybe try restarting your computer?)

  • Mase

    Worked for me…

  • HowToRemove.Guide Team

    We are really glad to have been able to help you!

  • Todd Shellnutt

    Worked!! And the instructions were PERFECT.

    • HowToRemove.Guide Team

      We are glad to have been helpful!

  • Red Whale


  • you can rightclick and restart the ****** thing also, but that still dont solve the problem of dragging and dropping in stupid paintbrush

  • short term memory loss this new Microsoft junior coders has !

  • the start menu is aso a mobile mine virus taxi on windows ten till computer. absolutely useless , it should rather be removed again.

  • … sorry your GPU driver is too old for your start menu, thanks for inquiring from microsoft. – Baboons !!

  • maikel

    Did not work for me SP4

  • Alex Franklin

    So it’s worth mentioning that you can’t just copy the instructions to a text file or something. You’re best just continueing to read them from a phone or another computer while you finish up.

  • Tim Fields

    This worked! Thank you so much!!! What a hassle this was! 🙂

    • HowToRemove.Guide Team

      You are most welcome!

  • Lim Tommy

    It works! Thanks ya

    • HowToRemove.Guide Team

      You are welcome!

  • Orange

    Chrome disappeared for me.

  • Orange

    Yes this worked! Many thanks. A lot less annoying than restarting.