Wondershare Helper is a sophisticated Trojan horse virus that cybercriminals use for a variety of criminal deeds. For example, Wondershare Helper can be set to modify or erase important information from the system or provide hackers with remote access.
If you landed on this page because you have figured out that this Trojan horse infection has compromised your computer, in the paragraphs that follow you will get helpful information that is aimed at helping you remove it. Wondershare Helper is a serious threat to the entire system and can affect the software you have, the digital information you keep, as well as any sensitive details that should not be accessed by people with criminal intentions. That’s why our goal is to assist you to detect the Trojan and safely delete it before it manages to complete its malicious agenda.
Trojan horses are dreadful online threats that are malware of choice for many cyber crooks. They are versatile, which means that a single Trojan can perform many different malicious tasks one after the other.
Wondershare Helper Compact
An infection like Wondershare Helper Compact, for instance, can be used to format all the disks and drives and remove all the data that you store on them. It can also attempt to rob you of all your valuable personal information, some sensitive records or work-related digital content. You probably may like to know the exact intent of the Wondershare Helper Compact on your machine but, unfortunately, no one can tell you what this virus will do before its mission is over.
What is Wondershare Helper?
Wondershare Helper is a component or service linked to software developed by Wondershare Technology, a company that provides a range of multimedia and utility software applications. Wondershare Helper is usually installed alongside other Wondershare software products and is intended to offer additional functionality and support for those applications. The specific purpose and functionality of Wondershare Helper can vary depending on the particular software it is associated with. Generally, it may carry out tasks such as aiding in software updates, delivering background services for Wondershare applications, and offering supplementary features or integrations within the software ecosystem.
At times, trojans have the ability to imitate or masquerade as genuine programs, such as Wondershare. Therefore, we strongly advise caution when attempting to remove Wondershare if it is not located in the standard directory C:\Program Files\Wondershare\DVD Creator\DVDCreator.exe. If you happen to find it in any other location, there is a high likelihood that it is malware.
Trojans like Altruistics, Wondershare Helper Compact 2.6.0 may come with even more advanced capabilities and they can act as the eyes and ears of the hackers on your computer. Through Wondershare Helper Compact 2.6.0, criminals can hack your camera without your knowledge and watch or listen to everything that happens around you via your microphone.
In this way, the offenders can gather a lot of sensitive information about your home or work area and can collect private and technical information about you and all your activities. It is not hard to imagine that, in the hands of professional cyber criminals, this information can be used for stalking, theft, blackmail, or even actual robbery purposes.
Many Trojans operate also as tools that help other viruses and malware to enter your system. They can secretly invade the computer, detect any existing vulnerabilities and exploit them to inject Spyware, Ransomware, Rootkits and similar malicious programs into the system without the users’ knowledge. This is why if you suspect that Wondershare Helper has sneaked inside your computer, you should take urgent steps to remove it before it manages to load more malware onto the device.
The best way to deal with a Trojan horse quickly and without unnecessary risks for your system is to use a professional removal tool that can scan the entire machine and remove the malicious components, related to the infection. Detecting the malware can also happen manually but if you go down this road, you should make sure that you carefully follow the instructions in the removal guide below and delete only the files that are related to this threat. If you delete other files by accident, this may lead to a serious system corruption. That’s why our suggestion is to select the removal method that you are most confident with and don’t experiment with your Trojan-removal skills if you don’t know what needs to be eliminated.
Some threats reinstall themselves if you don't delete their core files. We recommend downloading SpyHunter to remove harmful programs for you. This may save you hours and ensure you don't harm your system by deleting the wrong files.
Uninstall Wondershare Helper
To try and remove Wondershare Helper quickly you can try this:
- Go to your browser’s settings and select More Tools (or Add-ons, depending on your browser).
- Then click on the Extensions tab.
- Look for the Wondershare Helper extension (as well as any other unfamiliar ones).
- Remove Wondershare Helper by clicking on the Trash Bin icon next to its name.
- Confirm and get rid of Wondershare Helper and any other suspicious items.
If this does not work as described please follow our more detailed Wondershare Helper removal guide below.
If you have a Windows virus, continue with the guide below.
If you have a Mac virus, please use our How to remove Ads on Mac guide.
If you have an Android virus, please use our Android Malware Removal guide.
If you have an iPhone virus, please use our iPhone Virus Removal guide.
Some of the steps may require you to exit the page. Bookmark it for later reference.
Next, Reboot in Safe Mode (use this guide if you don’t know how to do it).
Uninstall the Wondershare Helper app and kill its processes
The first thing you must try to do is look for any sketchy installs on your computer and uninstall anything you think may come from Wondershare Helper. After that, you’ll also need to get rid of any processes that may be related to the unwanted app by searching for them in the Task Manager.
Note that sometimes an app, especially a rogue one, may ask you to install something else or keep some of its data (such as settings files) on your PC – never agree to that when trying to delete a potentially rogue software. You need to make sure that everything is removed from your PC to get rid of the malware. Also, if you aren’t allowed to go through with the uninstallation, proceed with the guide, and try again after you’ve completed everything else.
- Uninstalling the rogue app
- Killing any rogue processes
Type Apps & Features in the Start Menu, open the first result, sort the list of apps by date, and look for suspicious recently installed entries.
Click on anything you think could be linked to Wondershare Helper, then select uninstall, and follow the prompts to delete the app.
Press Ctrl + Shift + Esc, click More Details (if it’s not already clicked), and look for suspicious entries that may be linked to Wondershare Helper.
If you come across a questionable process, right-click it, click Open File Location, scan the files with the free online malware scanner shown below, and then delete anything that gets flagged as a threat.
After that, if the rogue process is still visible in the Task Manager, right-click it again and select End Process.
Undo Wondershare Helper changes made to different system settings
It’s possible that Wondershare Helper has affected various parts of your system, making changes to their settings. This can enable the malware to stay on the computer or automatically reinstall itself after you’ve seemingly deleted it. Therefore, you need to check the following elements by going to the Start Menu, searching for specific system elements that may have been affected, and pressing Enter to open them and see if anything has been changed there without your approval. Then you must undo any unwanted changes made to these settings in the way shown below:
Type in Start Menu: View network connections
Right-click on your primary network, go to Properties, and do this:
Type in Start Menu: C:\Windows\System32\drivers\etc\hosts
Type in the Start Menu: Startup apps
Type in the Start Menu: Task Scheduler
Type in the Start Menu: Services
Type in the Start Menu: Registry Editor
Press Ctrl + F to open the search window
Remove Wondershare Helper from your browsers
- Delete AltstApp from Chrome
- Delete AltstApp from Firefox
- Delete Wondershare Helper from Edge
- Go to the Chrome menu > More tools > Extensions, and toggle off and Remove any unwanted extensions.
- Next, in the Chrome Menu, go to Settings > Privacy and security > Clear browsing data > Advanced. Tick everything except Passwords and click OK.
- Go to Privacy & Security > Site Settings > Notifications and delete any suspicious sites that are allowed to send you notifications. Do the same in Site Settings > Pop-ups and redirects.
- Go to Appearance and if there’s a suspicious URL in the Custom web address field, delete it.
- Firefox menu, go to Add-ons and themes > Extensions, toggle off any questionable extensions, click their three-dots menu, and click Remove.
- Open Settings from the Firefox menu, go to Privacy & Security > Clear Data, and click Clear.
- Scroll down to Permissions, click Settings on each permission, and delete from it any questionable sites.
- Go to the Home tab, see if there’s a suspicious URL in the Homepage and new windows field, and delete it.
- Open the browser menu, go to Extensions, click Manage Extensions, and Disable and Remove any rogue items.
- From the browser menu, click Settings > Privacy, searches, and services > Choose what to clear, check all boxes except Passwords, and click Clear now.
- Go to the Cookies and site permissions tab, check each type of permission for permitted rogue sites, and delete them.
- Open the Start, home, and new tabs section, and if there’s a rogue URL under Home button, delete it.