Тhe Get-user-id Pop up is an intrusive Mac app that produces browser ads and hijacks the settings of the browser’s homepage and search engine. can also make changes in the system that aren’t approved by the user and could lead to potential security weaknesses.

The Malware targets users on Mac.

This app will not cease its advertising actions in your browser for as long as it is allowed to remain attached to it. This is because the goal of this software is to generate ad revenue through the display of Pay-Per-Click adverts on your screen. To maximize its profit, this unwanted app may also automatically page-redirect your main browser to certain sites while you are using it. This could further increase the risk of your Mac getting exposed to danger. In addition, it must be noted that this app doesn’t limit itself to Safari. Chrome and Firefox are also browsers it can get attached to so keep that in mind in case you decide to simply switch to another browser. Get-user-id Get-user-id up is a page-redirecting browser tool that security specialists and researches define as a browser hijacker. Get-user-id and other browser hijackers like it are primarily aimed at boosting the ratings and traffic of questionable sites that cannot get enough visitors.

In recent years, the number of Mac viruses has exponentially increased so, currently, it is more important than ever before that you make sure to keep your system safe and secure. This includes keeping your browsing programs hijacker-free. Otherwise, dangerous viruses like Trojan Horses, Rootkits, and Ransomware could potentially target your computer and attack you without you even realizing it.

Is a Malware? is a simple form of browser-hijacking malware that will redirect your browser to unknown and questionable sites. isn’t welcome on your Mac due to the increased risk of getting exposed to Ransomware, Trojans and other threats while it’s there.

Understandably, having an app on your Mac that can suddenly send your browser to sites you aren’t familiar with is probably not the safest thing that could happen to your computer. This, combined with the sheer irritation that the redirects and ads coming from this app could cause, should be more than enough to convince you to quickly find a way to uninstall the hijacker.

The up is a rogue attachment for popular browsers like Chrome and Safari that can alter your browser and Internet settings without authorization. The mainly seeks to generate advertising revenue but in doing so it may also expose your Mac to different online threats.

Some of you might have already tried to get this app uninstalled with varying degrees of success. The reason why its oftentimes so tricky to remove a hijacker is because these apps are intentionally designed that way. However, if you take a look at the instructions below, you will find a detailed explanation on exactly how to get this hijacker fully removed. Our advice is to follow them and, with their help, rid your Mac of the unpleasant app. 


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Since these apps target the main browser, you can expect different browser changes you haven’t permitted as well as obstructive ads an dpage-redirects while browsing.
Distribution Method Installing new software or updates without customizing the installation and unchecking any potential optional installs is what oftentimes gets people hijackers on their computers.
Detection Tool

Not Available Get-user-id Pop up Removal

For a quick way to remove try to do this inside your Mac browser:

  1. Open your Mac browser.
  2. Go to Preferences.
  3. Now navigate to the extensions sub-menu.
  4. Look for any unfamiliar entries, including
  5. Remove from your Mac as well as any other suspicious-looking items by clicking on the trash bin icon.

If this does not help then continue reading this article for more detailed instructions on how to get rid of!

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively, you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.


Start Activity Monitor by opening up Finder, then proceed to

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:

Now click on Sample at the bottom:

Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result AV

The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.

Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

and then again on the Extensions tab,

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again. How to Remove From Firefox in OSX:

Open Firefoxclick on (top right) ——-> Add-onsHit Extensions next.

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings. to Remove From Chrome in OSX:

 Start Chrome, click —–>More Tools —–> Extensions. There,  find the malware and  select

 Click again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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