Amazon Locked Account Text

Amazon Locked Account

Amazon Locked Account is a dangerous malware program that researchers have labeled as a Trojan horse virus. Amazon Locked Account uses disguise to enter the systems of its potential victims and to run different malicious processes in the computer without the knowledge or permission of the user.

Amazon Account Locked

The malware family known as Trojan horses is, in general, a very versatile type of computer threats. Those infections are commonly used for a wide variety of cyber-criminal activities which is one of the main factors that makes Trojans like Amazon Locked Account, Native Dorstenia or Gagea Native so commonly used by hackers and online fraudsters. As you can tell, our focus in this post will be the recently released Amazon Locked Account Trojan horse. Our goal is to give you some useful information about this virus and then show you a possible way you can remove it from your computer.

Many of our users reported to us about an ongoing email spam with the following messages:

Your Amazon Account has been locked. We recently received multiple failed login attempts to your account.
Recovery your account immediately click link bellow:
Please take action on your account within 48 hours to avoid permanent suspension.
Amazon Service

The Amazon Locked Account Text

First, we will start with the potential symptoms that you may notice if the Amazon Locked Account Text virus or “Your Amazon Account on hold due to a billing issue” Scam gets on your computer. Now, in many cases, there wouldn’t be any infection sings while there is a Trojan virus on the computer. However, it’s still possible for the Trojan to cause certain disruptions and irregularities in the system that could be enough to tip you off about the presence of the infection.

Your Amazon Account has been locked

Changes in the settings of your system and browser due to ” Your Amazon Account has been locked” text scam are also likely signs of a Trojan horse attack. If you notice that anything on your computer has been changed without you having permitted it, it is probably best to check your PC for any hiding malware programs.


NameAmazon Locked Account
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Please follow all the steps below in order to remove Amazon Locked Account!

How to remove Amazon Locked Account

  1. First, click the Start Menu on your Windows PC.
  2. Type Programs and Settings in the Start Menu, click the first item, and find Amazon Locked Account in the programs list that would show up.
  3. Select Amazon Locked Account from the list and click on Uninstall.
  4. Follow the steps in the removal wizard.

What we suggest you do first is, check the list of programs that are presently installed on the infected device and uninstall any rogue software that you find there:

  • From the Start Menu, navigate to Control Panel ->>> Programs and Features ->>> Uninstall a Program.
  • Next, carefully search for unfamiliar programs or programs that have been installed recently and could be related to Amazon Locked Account.
  • If you find any of the programs suspicious then uninstall them if they turn out to be linked to Amazon Locked Account.
  • If a notification appears on your screen when you try to uninstall a specific questionable program prompting you to just alter it or repair it, make sure you choose NO and complete the steps from the removal wizard.

Remove Amazon Locked Account from Chrome

  1. Click on the three dots in the right upper corner
  2. Go to more tools
  3. Now select extensions
  4. Remove the Amazon Locked Account extension
  • Once you open Chrome, click on the three-dots icon to open the browser’s menu, go to More Tools/ More Options, and then to Extensions.
  • Again, find the items on that page that could be linked to Amazon Locked Account and/or that might be causing problems in the browser and delete them.
  • Afterwards, go to this folder: Computer > C: > Users > *Your User Account* > App Data > Local > Google > Chrome > User Data. In there, you will find a folder named Default – you should change its name to Backup Default and restart the PC.
  • Note that the App Data folder is normally hidden so you’d have to first make the hidden files and folders on your PC visible before you can access it.

How to get rid of Amazon Locked Account on FF/Edge/etc.

  1. Open the browser and select the menu icon.
  2. From the menu, click on the Add-ons button.
  3. Look for the Amazon Locked Account extension
  4. Get rid of Amazon Locked Account by removing it from extensions

If using Firefox:

  • Open Firefox
  • Select the three parallel lines menu and go to Add-ons.
  • Find the unwanted add-on and delete it from the browser – if there is more than one unwanted extension, remove all of them.
  • Go to the browser menu again, select Options, and then click on Home from the sidebar to the left.
  • Check the current addresses for the browser’s homepage and new-tab page and change them if they are currently set to address(es) you don’t know or trust.

If using MS Edge/IE:

  • Start Edge
  • Select the browser menu and go to Extensions.
  • Find and uninstall any Edge extensions that look undesirable and unwanted.
  • Select Settings from the browser menu and click on Appearance.
  • Check the new-tab page address of the browser and if it has been modified by “Amazon Locked Account” or another unwanted app, change it to an address that you’d want to be the browser’s new-tab page.

How to Delete Amazon Locked Account

  1. Open task manager
  2. Look for the Amazon Locked Account process
  3. Select it and click on End task
  4. Open the file location to delete Amazon Locked Account
  • Access the Task Manager by pressing together the Ctrl + Alt + Del keys and then selecting Task Manager.
  • Open Processes and there try to find a process with the name of the unwanted software. If you find it, select it with the right button of the mouse and click on the Open File Location option.
  • If you don’t see a “Amazon Locked Account” process in the Task Manager, look for another suspicious process with an unusual name. It is likely that the unwanted process would be using lots of RAM and CPU so pay attention to the number of resources each process is using.
  • Tip: If you think you have singled out the unwanted process but are not sure, it’s always a good idea to search for information about it on the Internet – this should give you a general idea if the process is a legitimate one from a regular program or from your OS or if it is indeed likely linked to the adware.
  • If you find another suspicious process, open its File Location too.
  • Once in the File Location folder for the suspicious process, start testing all of the files that are stored there by dragging them to our free online scanner available below.
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    • If the scanner finds malware in any of the files, return to the Processes tab in the Task Manager, select the suspected process, and then select the End Process option to quit it.
    • Go back to the folder where the files of that process are located and delete all of the files that you are allowed to delete. If all files get deleted normally, exit the folder and delete that folder too. If one or more of the files showed an error message when you tried to delete them, leave them for now and return to try to delete them again once you’ve completed the rest of the guide.

    How to Uninstall Amazon Locked Account

    1. Click on the home button
    2. Search for Startup Apps
    3. Look for Amazon Locked Account in there
    4. Uninstall Amazon Locked Account from Startup Apps by turning it off
    • Now you need to carefully search for and uninstall any Amazon Locked Account-related entries from the Registry. The easiest way to do this is to open the Registry Editor app (type Regedit in the windows search field and press Enter) and then open a Find dialog (CTRL+F key combination) where you have to type the name of the threat. 
    • Perform a search by clicking on the Find Next button and delete any detected results. Do this as many times as needed until no more results are found. 
    • After that, to ensure that there are no remaining entries lined to Amazon Locked Account in the Registry, go manually to the following directories and delete them:
    • HKEY_CURRENT_USER/Software/Random Directory. 
    • HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Run/Random
    • HKEY_CURRENT_USER/Software/Microsoft/Internet Explorer/Main/Random

    Is Amazon Account Locked a virus?

    The first (glaring) sign that there’s something wrong with your computer is the occurrence of BSOD crashes. BSOD stands for Blue Screen of Death, which is an error screen that gets shown when the system encounters a problem that it cannot resolve so it shuts down and the BSOD appears notifying you about the presence of the issue. In many cases, Trojan horse infections do indeed result in such crashes, as they tend to tamper with different system settings and data, causing corruption that leads to the BSOD crash.
    Another symptom that may result from the attack by a Trojan horse is the severe slowing-down of your computer’s performance. If you aren’t running any resource-intensive programs and yet your PC is barely functioning due to excessive use of its resources, then you should find out what process is responsible for this, as it might be one that is linked to the Trojan horse virus.

    Is Amazon Locked Account dangerous?

    The fact that Amazon Locked Account is on your machine doesn’t necessarily mean that your system will get corrupted and damaged (though it is highly likely). Amazon Locked Account could be used in different ways depending on the situation – for example, in some cases, the virus may secretly spy on you without really damaging the computer while, in others, it could use up almost all of your RAM, CPU, and GPU and make the machine extremely sluggish and nearly unusable.
    In some instances, a virus like Amazon Locked Account may not even be the main threat but rather a tool used to deliver other malware into your machine. This is a very commonly used method for spreading infections of the Ransomware cryptovirus family so keep in mind that, if Amazon Locked Account is in your computer, there may also be other threats there as well.


    About the author


    Brandon Skies

    Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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