[email protected]

The following article aims to assist users in removing the screen-locking /account stealing virus called [email protected]. The removal guide is designed to work for all iPhones and MacBook Air.

In the event that the screen of your Apple iPhone or MacBook Air has been locked by somebody and you are now asked to contact [email protected], we might be able to help. This is one of latest screen-locking ransomware viruses that have been released at for whatever reason it has been targeting only Apple users, more specifically those with MacBook Air laptops and iPhones. The virus invades your system, after which it locks the screen and tells you that for more information you are to contact [email protected]. Many users are fooled into believing that this is some customer support service or legal authority and readily contact the email address on their screen. However, this is quite clearly a criminal scheme. If you went as far as to contact the hackers behind it, you will have likely come to that conclusion yourself.

Most victims so far have reported that they were asked to transfer 50 USD to the hackers and that would be enough to have their screens unlocked. This is about as classic a ransomware blackmail scheme as you get. And for this very reason it would be highly unadvisable to comply with the blackmailers’ demands. There are other options to getting the screen of your devices unlocked, and we are here to provide you with several of them. Below are a few steps that may help you remove [email protected] from your iPhone or MacBook Air. The steps described here are easy and simple to follow and won’t require any special technical skills on your behalf. We will be more than happy to hear about your results once you’ve followed them in the comment section below.

And as this type of viruses has been on the rise lately, we also think it very important to keep our readers informed about possible prevention measures. Ransomware viruses, including the screen-locking sub-type that [email protected] belongs to, are usually transmitted by getting users to click on or download infected content. Typically it comes in the form of spam emails containing attached files or links. Be on the lookout for these and avoid interacting with anything that seems suspicious or shady. Other possible transmitters are fake online ads, fake system update requests, notifications that appear on your screen saying your phone or computer has been infected, etc. Be very cautious around this type of messages and do not click on them. The same also goes for potential downloadable content. For the safety of your system we would advise you to only stick to reputable and trustworthy download sources as of now.

[email protected] Removal

You are dealing with a browser hijacker that can restore itself. We are sending you to another page with a removal guide that gets regularly updated. It covers in-depth instructions on how to:

  1. Locate and clean up your phone’s calendar events if they are infected.
  2. Find browser extensions related to the threat and how to remove them.
  3. Ensure your passwords were not stolen or tampered with.
    You can find the removal guide here.

About the author

Violet George

Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.

1 Comment

  • I just had this virus on my iPhone. The tech support at the Apple store I went to had never seen it before. They rebooted my phone and I am so disappointed because I lost a lot of information without backup. I received a remote location access request from a random country and denied it and then all of the sudden my phone was locked. I tried the steps above but restarting my phone did not help. It asked me for the passcode and I actually had to deactivated at the time is was hacked. My previous passcode would not work so I was really disappointed this happened.

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