Malware is an undesirable app of the software category known as browser hijackers. gets attached to the main browser in the computer and starts to promote certain sites in it by automatically redirecting the user’s traffic to those sites.

Microsoft Azure Web Sites is a cloud computing platform formerly known as Windows Azure, developed and maintained by Microsoft. It supports multiple programming languages (such as .NET, PHP, node.js and so on). This service is often misused by cyber-crooks or scammers who use Azure’s web hosting service to house phishing websites, such as this one that pretends to be a legitimate Microsoft Tech-support Warning: Malware

The Tech Scam that uses

Such sudden page redirects to unknown sites that you never had the intention of visiting is one of the first signs that there’s a browser hijacker app on your computer. Other common symptoms are the replacement of the search engine of your Chrome, Firefox, or Edge browser, changes in the default search engine and homepage addresses, the addition of new buttons in the toolbar, and the generation of aggressive pop-up ads, clickbait links, and screen-wide promotional banners.

The Malware

As you can probably already tell, the goal of malware and other phishing sites of the same category is primarily advertising-oriented. The more visits those sites get thanks to phishing, the greater the incomer earned by the hijackers’ developers.

However, to make an account in Azure, it requires a genuine phone number. Cybercriminals may have stolen the log in credentials from users that were already registered. In fact, stolen usernames and passwords are one of the reasons why there are so many websites get compromised. There are certain types of malware that will look for stored credentials within FTP clients, browsers or simply as you type them.

Such example is this phishing site targeting Apple users: Malware

Another phishing attempt by the Malware targeting apple users

However, since there’s usually little to nothing that a hijacker can offer the end-user and since all those ads and page redirects can be particularly irritating (not to mention, potentially unsafe), most users want to get such apps uninstalled from their computers as soon as possible. Of course, uninstalling browser hijackers would decrease the overall profit their creators could get from the ads, which is why most unwanted applications like, The Best Offers In The Web or Open4u are made as difficult to remove from the computer as possible. Some hijackers go as far as to make changes in the computer’s Registry in order to ensure that they cannot be easily removed or that they’d reinstall themselves through backdoors should the user somehow manage to uninstall them.

Because of this, in order to truly get rid of an app like it is not enough to simply uninstall it – you will also need to find all data and settings changes introduced by it to your computer and remove them to fully eliminate the undesirable app. Understandably, you may need some guidance with this task and you will find exactly that within the removal guide at the bottom of this page.

What are the potential dangers associated with browser hijackers?

The main security hazard related to most browser hijackers is the ads and the redirects that they spam. The advertising activities of hijackers like are unlikely to cause any damage to the computer but the content they may be promoting could be potentially unsafe. For example, some of the sites that get popularized by such apps could be disguised distribution hubs for Ransomware, Trojans, Spyware, or other hazardous virus threats. In order to avoid any potential encounters with Trojans, Ransomware, or other viruses due to the presence of on your PC, we strongly encourage you to try completing the guide we’ve posted below. If you correctly follow all the steps, once you are done, the hijacker should be fully removed and you should once again have your browser fully under your control.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms The most noticeable signs are the change of the search engine of the browser and the sudden generation of obstructive browser ads.
Distribution Method Most such apps are distributed as optional features added to other programs that can be unchecked from inside the installation wizard.
Detection Tool

Remove Malware

To try and remove quickly you can try this:

  1. Go to your browser’s settings and select More Tools (or Add-ons, depending on your browser).
  2. Then click on the Extensions tab.
  3. Look for the extension (as well as any other unfamiliar ones).
  4. Remove by clicking on the Trash Bin icon next to its name.
  5. Confirm and get rid of and any other suspicious items.

If this does not work as described please follow our more detailed removal guide below.

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide Malware

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it). Malware


Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. Malware

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner: Malware
Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at:

Scan Results

Virus Scanner Result MalwareClamAV MalwareAVG AV MalwareMaldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. Malware

Hold together the Start Key and R. Type appwiz.cpl –> OK. Malware

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up: Malware

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious. Malware

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below: Malware

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK. Malware Malware

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge). Malware

Properties —–> Shortcut. In Target, remove everything after .exe. Malware Malware  Remove from Internet Explorer:

Open IE, click Malware —–> Manage Add-ons. Malware

Find the threat —> Disable. Go to Malware —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply. Malware Remove from Firefox:

Open Firefoxclick Malware  ——-> Add-ons —-> Extensions. Malware

Find the adware/malware —> Remove. MalwareRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside: Malware

Rename it to Backup Default. Restart Chrome. Malware

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.

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