Bitballoon.com “Virus” Removal (Firefox/Chrome/IE) August 2018 Update

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.


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This page aims to help you remove Bitballoon.com “Virus”. Our removal instructions work for Firefox,Chrome and Internet Explorer, as well as every version of Windows.

If you have recently noticed that your Chrome, Firefox, Explorer or Edge has been behaving strangely and most of your search requests have been automatically getting redirected to some ad-broadcasting and sponsored web pages, then you most likely have had a browser hijacker installed on your system. The typical symptoms of having such software include certain changes in the default browser’s settings such as homepage or search engine replacements, installation of new toolbars or unfamiliar browser extensions as well as very intrusive generation of ads, pop-ups, various links and new tabs which can be really hard to remove from the screen. Some browser hijackers are also responsible for causing redirects to unknown promotional pages or misleading links and phishing websites. Therefore, on this page, we will try to give you more clarity on the specifics of this browser hijacking type of software and will offer you an effective solution in case that you have already been invaded by a representative of this group.

Bitballoon.com “Virus”

 A recently reported application which seems to be operating in the above-described browser hijacking manner is Bitballoon.com. If you have noticed some changes in your browser which might be caused by this particular application, it might be useful for you to check our Removal Guide below. This application, generally, pretends to be a genuine and helpful web tool with helpful features for surfing the web. However, according to recent user reports, this app is a source of hard-to-remove ads, page redirects and potentially unwanted homepage and/or search engine changes. Pretty much everybody who is faced with this unpleasant app would prefer to have it taken away and fully removed from their computer. But is the presence of Bitballoon.com “Virus” a serious danger to the users’ machines? How can this software affect their system? Where does it spread and how to safely uninstall it? We will try to give you answers to all of these questions in the paragraphs that follow. So stay with us and read on the information that our team has prepared below.

Bitballoon.com “Virus” Removal

If you have a Windows virus, continue with the guide below.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have an Android virus, please use our Android Malware Removal guide.

If you have an iPhone virus, please use our iPhone Virus Removal guide


Step1

Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

We get asked this a lot, so we are putting it here: Removing parasite manually may take hours and damage your system in the process. If you want a fast safe solution, we recommend SpyHunter. 

>> Click to Download Spyhunter. If you don't want this software, continue with the guide below.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab (the “Details” Tab on Win 8 and 10). Try to determine which processes are dangerous. 

malware-start-taskbar

Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections. 

Step3

Hold together the Start Key and R. Type appwiz.cpl –> OK.

appwiz

You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:

msconfig_opt

Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.

Step4

Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.

DNS

Step5

  • After you complete this step, the threat will be gone from your browsers. Finish the next step as well or it may reappear on a system reboot.

Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).

browser-hijacker-taskbar-properties

Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove Bitballoon.com from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove Bitballoon.com from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove Bitballoon.com from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

Step6

WARNING!
To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show up this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Bitballoon.com – a virus or not?

The Internet is full of useful content and different applications which offer you help and entertainment in many ways. But every computer user knows that in the web space, there are also numerous tricky threats,such as Trojan horse viruses, Spyware, Ransomware and other malicious pieces of software which will do no good to your system if they manage to sneak inside of it. Which group does Bitballoon.com “Virus” fall into? Well, fortunately, this piece of software is not among the most dangerous computer viruses which you may encounter. In fact, Bitballoon.com “Virus” is not a virus at all. This application is what is known as a browser hijacker. Now, if you have no clue what exactly a “browser hijacker” means, you should know that this is a term which refers to pieces of software specialized in online advertising. Basically, this software is programmed to promote and aggressively advertise certain web pages, toolbars, search engine tools, homepage domains, browser extensions, ads, pop-ups and banners of different products on the users’ screen during their web browsing sessions. That is why, if Bitballoon.com becomes part of your system, you may notice that most of your web search queries may get redirected to certain sponsored websites while some new toolbars and browsing components may get integrated with your default browser without your actual approval.

To many users, this is a rather intrusive advertising behavior which is regarded as potentially unwanted. However, the general idea behind this advertising behavior is not to cause any type of harm, system corruption or destruction. The purpose of the hijacker is to promote and to generate revenue for its developers from sponsored page redirects via Pay-Per-Click remuneration models or similar paid ads-generation. Its aggressive promotional approach, though, despite not being as dangerous as the attack of a Ransomware or a Trojan horse for example, may often cause irritation and disturbance to the affected users. This is the main reason why a lot of people want to have applications like Bitballoon.com uninstalled from their systems. Additionally, in most of the cases, such pieces of software get installed by default (usually via free software bundle installations) and are not really welcomed when they impose their browser changes.

Fortunately, the browser hijacker can be removed without any major risks for the computer and there are two main methods for that. In the Removal Guide below, we have posted some manual instructions which can help you detect and eliminate the unwanted application on your own but you can save some time and effort if you scan your PC with a professional removal tool such as the one on this page and get rid of the hijacker in a few clicks.

SUMMARY:

Name Bitballoon.com
Type  Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Annoying changes in your browser’s homepage or search engine, page redirects, generation of intrusive ads. 
Distribution Method This app  could be found in platforms for free download, torrent sites, different software bundles, spam. 
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

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