Browser Redirect Password Pop-up Removal

This page aims to help you remove These removal instructions work for Firefox, Safari and Chrome, as well as every version of Windows and Mac OS X.

Most probably you have encountered a strange pop up requesting your passoword, and related to a website called Now you may be experiencing its quite disturbing effects on your system, like changing your homepage without you asking for that; or distributing a great number of online ads that might be irritating you because you can’t browse thanks to them; or suddenly redirecting you to strange and possibly suspicious websites. Fortunately, we are here to give you some more inside information about this kind of software that might be now annoying you. Also, we have created a removal guide for you so that you can uninstall this program from your machine.

What is is one of the many versions of browser hijackers. The so-called hijackers might be classified as potentially unwanted programs by some experts because they could be extremely annoying. Basically, you are now aware of their effects on your system and you may have already experienced all of them: the new different homepage, the pop-ups and banners that may be showering your browser; and of course the sudden redirects to various web pages that your browser performs because it has been affected by the program. In fact, these irritating features may make some users believe that they are dealing with a virus. However, has NEVER been identified as a dangerous or malicious product. Some of its behavioral traits or distribution methods may also be a little shady, but as a whole, we can advise you to stay calm because this hijacker is not a virus. Most actual viruses typically destroy data or lock it up and then harass you for money. This program doesn’t normally do that. Some malware spies on you and steals personal credentials. cannot do anything like that. 

Nevertheless, the way it gets into your PC may seem a little intrusive to you. It most usually happens when you download free software in a bundle from the web. Such program bundles are very common as they serve as distribution means for originally-developed software, Adware and hijackers in a combination. The developers include Adware and programs like in their software bundles because they get paid for the ads that are then displayed on your monitor. This is something completely normal in the marketing industry. Advertisements are everywhere and are paid. So far, so good, however, you should know that only downloading such a combo doesn’t integrate into your PC. It is most likely that you have done that yourself by selecting the wrong installation option. Remember from now on that the only feature you are supposed to use when it comes to any installation process is the one that gives you most information about the to-be-installed software: it could be named ADVANCED / CUSTOM or CUSTOMIZED. By choosing wisely, you can prevent Adware, hijackers and even malware like Ransomware from hacking into your PC.

Also, another thing you should remember about these hijackers is that, once installed on your machine, they could affect all browsers. Neither Firefox or Chrome, nor Safari or Internet Explorer are safe from them. What’s more, they could have been programmed to keep track of your search requests online and as a result they may be capable of matching the entire stream of generated ads to your supposed preferences. So, if you have been looking for a cheap summer vacation, the ads that will be shown could be only about excursions and vacations. One more aspect of that may bother you is the redirecting process you might experience. However, if you get redirected and that worries you, close the page and be careful.

How to uninstall

Some browser hijackers are hard to uninstall, some are easy to be removed. Whatever your case is, you can always try to remove by following the steps given in our removal guide below. They have been tested and are supposed to work well. Here are a few more sentences about future prevention, once you have gotten rid of this hijacker. We have already explained the right installation habits, so practice them and you will notice the difference.  It will be beneficial for you to try to be wise when it comes to online activities. Habits like avoiding suspicious torrents and shady shareware websites may help a lot. Also, your computer totally deserves a good anti-virus program and an updated Firewall that can help to keep it safe from all kinds of threats.


Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Sudden changes in your browser’s behavior: ads may appear, it might redirect you to places; it could even change your default homepage.
Distribution Method Mainly inside software bundles. It might be found inside torrents, spam and shareware as well.
Detection Tool may be difficult to track down. Use SpyHunter – a professional parasite scanner – to make sure you find all files related to the infection.

Keep in mind, SpyHunter’s malware detection tool is free. To remove the infection, you’ll need to purchase the full version.
More information about SpyHunter and steps to uninstall. Password Pop-up Removal

WARNING! If you are a Mac OS X User, please refer to this guide instead: How to remove ads on Mac


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).


Reveal All Hidden Files and Folders.

  • Do not skip this  – may have hidden some of its files.

Hold together the Start Key and R. Type appwiz.cpl –> OK.


You are now in the Control Panel. Look for suspicious entries. Uninstall it/them.

Type msconfig in the search field and hit enter. A window will pop-up:


Startup —> Uncheck entries that have “Unknown” as Manufacturer or otherwise look suspicious.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Open the start menu and search for Network Connections (On Windows 10 you just write it after clicking the Windows button), press enter.

  1. Right-click on the Network Adapter you are using —> Properties —> Internet Protocol Version 4 (ICP/IP), click  Properties.
  2. The DNS line should be set to Obtain DNS server automatically. If it is not, set it yourself.
  3. Click on Advanced —> the DNS tab. Remove everything here (if there is something) —> OK.



Right click on the browser’s shortcut —> Properties.

NOTE: We are showing Google Chrome, but you can do this for Firefox and IE (or Edge).


Properties —–> Shortcut. In Target, remove everything after .exe.

ie9-10_512x512  Remove from Internet Explorer:

Open IE, click  IE GEAR —–> Manage Add-ons.

pic 3

Find the threat —> Disable. Go to IE GEAR —–> Internet Options —> change the URL to whatever you use (if hijacked) —> Apply.

firefox-512 Remove from Firefox:

Open Firefoxclick  mozilla menu  ——-> Add-ons —-> Extensions.

pic 6

Find the adware/malware —> Remove.
chrome-logo-transparent-backgroundRemove from Chrome:

Close Chrome. Navigate to:

 C:/Users/!!!!USER NAME!!!!/AppData/Local/Google/Chrome/User Data. There is a Folder called “Default” inside:

Rename the Folder to Backup Default

Rename it to Backup Default. Restart Chrome.

  • At this point the threat is gone from Chrome, but complete the entire guide or it may reappear on a system reboot.


Press CTRL + SHIFT + ESC simultaneously. Go to the Processes Tab. Try to determine which ones are dangerous. Google them or ask us in the comments.


Right click on each of the problematic processes separately and select Open File LocationEnd the process after you open the folder, then delete the directories you were sent to.



Type Regedit in the windows search field and press Enter.

Inside, press CTRL and F together and type the threat’s Name. Right click and delete any entries you find with a similar name. If they don’t show this way, go manually to these directories and delete/uninstall them:

  • HKEY_CURRENT_USER—-Software—–Random Directory. It could be any one of them – ask us if you can’t discern which ones are malicious.
    HKEY_CURRENT_USER—-Software—Microsoft—-Windows—CurrentVersion—Run– Random
    HKEY_CURRENT_USER—-Software—Microsoft—Internet Explorer—-Main—- Random

Remember to leave us a comment if you run into any trouble!

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