Dear Apple User Pop up iPhone/Mac

“Dear Apple User”

“Dear Apple User” is a program that may take over your Safari, Chrome, Firefox or other browser and impose its own settings in it. “Dear Apple User” can also begin to generate large quantities of ads within said browser. This is why programs like “Dear Apple User” are known as browser hijackers. And if you’re on this page, then you have likely already witnessed most of the symptoms of an infection of this kind. Namely, you probably discovered that the annoying software has changed your browser homepage and has probably set a new search engine as the default one.

Dear Apple User Pop up iPhone/Mac

The “Dear Apple User” Pop up will display pop up ads and messages


Furthermore, as mentioned, you are probably seeing a lot more online ads than ever before. These can come in every shape and size including popups, box messages, in-text links and banners. In addition, browser hijackers like this one tend to redirect you to various sponsored websites and even reroute your searches to pages you never intended on visiting.

It’s understandable that all of this may be getting on your nerves by now. And that is why we have designed a special removal guide to help you completely uninstall “Dear Apple User” from your system. You can find it on this page, just below the current article, and if you would like to scan your system for any other unwanted applications, please feel free to use our handy removal tool also available below.

The “Dear Apple User” Pop up

Many users have no idea what purpose programs like the “Dear Apple User” Pop up serve and therefore automatically think they’ve simply been infected with a virus or malware of some sort. That is far from the truth and in reality you’ve merely been contaminated with a program that is designed to promote various products and services. In exchange for this, the “Dear Apple User” Pop up developers usually earn some form of commission, usually based on the number of times users click on the various ads and sponsored links.

However, this doesn’t make a browser hijacker’s presence in your system OK either. In fact, since most users never knowingly install such software, their activities come as a shock. And that’s even if you don’t know that a program like “Dear Apple User” could also be gathering data related to your browsing patterns in the background. Yup.

This data is mainly used to optimize the displayed ads, but it could potentially be sold to third parties as well. And to top it all off, as a result of “Dear Apple User”’s activity, you could potentially end up being exposed to real viruses such as ransomware, spyware, Trojans and who knows what else. If that seems like a rather bleak prospect, it may further motivate you to have this hijacker removed as soon as possible.

And if you’re interested in avoiding infections like this in the future, you may wanted to take extra good care of your browsing habits. Stay away from suspicious web content, spam emails and sketchy freeware or shareware sites. These tend to be the top culprit for browser hijacker infections, especially when you don’t thoroughly customize the setup of new software that you’re about to install.


Name Dear Apple User
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Banners, popups, in-text links and various other online adverts that appear on your screen during browsing sessions.
Distribution Method Open source download platforms, torrents sites, web locations that distirbute freeware and shareware, etc.


Remove “Dear Apple User” Pop up

if you have an iPhone virus, continue with the guide below.

If you have an Android virus, please use our Android Malware Removal guide.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have a Windows virus, please use our Windows Virus Removal guide.

Dear Apple User Pop up iPhone/Mac

First you need to close all pop-ups that are currently open.

  • If the pop-up has a checkbox named “Don’t show more alerts from this webpage” click on the checkbox before closing the Ad.
  • If a Block Alerts button happens to appear after you shut down a pop-up on your iPhone, iPad, or iPod touch tab that button to stop receiving alerts from the same page.

In case that a pop-up fails to close after performing the above operations:

  • On your Mac you should make your Safari browser close forcibly by pressing Command-Option-Esc. Select Safari from the list of Apps and force close it. After you force close it you need to restart Safari, but please hold the shift button while it starts. This will prevent any pesky Ads from opening automatically.
  • On your iPhone, iPad, or iPod touch you can do the same by pressing the home button twice in a quick succession. You’ll then see a preview of all apps that have been recently used. Swipe left to find Safari and then swipe up on the app’s preview to close it forcibly In order to prevent Safari from opening unwanted windows on startup go to Settings->Safari and Clear History, as well as Website Data. This will also clear your browser history and cookies so keep that in mind and export them if you want to keep them.

Dear Apple User Pop up iPhone/Mac

Choose Preferences from the Safari menu. Then do the following:

  1. Select the Security icon and then click on “Block pop-up windows“. This should stop many types of pop-ups from appearing.
  1. Next check on your homepage and the settings for the search engines. Adware likes messing with those. We can not provide more specific instructions for this, as you may be using many different browsers.
    • Select the General icon and look at the Homepage field. It should either be empty or filled with the address of the Homepage you want.
    • Follow up on the Search icon. Again it should be either the default search engine or any that you have set for yourself. Note that in some versions of Safari these settings are found in the General panel/

Dear Apple User Pop up iPhone/Mac

Open Safari and click on the Extensions button. Note that Adware use extensions almost exclusively to inject the pop-up Ads into your browser. Any extension on this list that you do not remember installing yourself is likely planted there by the Adware. Remove ALL extensions you are unfamiliar with. 


About the author


Violet George

Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.

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