Dear Google Customer iPhone

Dear Google Customer

Dear Google Customer is a type of page-rerouting and ad-promoting browser hijacker that gets installed on iPhones and iPads. Even though Dear Google Customer is less harmful than a Ransomware or a Trojan Horse threat, it can still be regarded as unsafe and should be uninstalled.

Dear Google Customer

Dear Google Customer Congratulations on iPhone

Hijackers like Dear Google Customer Congratulations on iPhone don’t try to stay hidden – instead, they put as many ads, banners, or page-redirects on the user’s display in their attempts to make Pay-Per-Click revenue for their creators. This, however, is not the only unpleasant characteristic of the Dear Google Customer Congratulations hijacker.

Another serious problem that is typical for the browser hijacker category as a whole is their tendency to gain a whole lot of different permissions on the device that they shouldn’t normally need. This often includes access to information about the location of the device, what other apps are installed on it, what its OC version is, and more. Although such data is rarely used maliciously by most hijacker developers, it is likely to eventually get sold to third-parties with unknown goals. This, in turn, can make you a potential target for online scammers and even hackers.

Some hijackers may even have the privilege to add new or modify existing software on the device, so you may end up having to deal with even more unpleasant and unwanted software.

Dear Google Customer Pop up

Obviously, if you have Dear Google Customer Pop up in the system of your iOS device, you must eliminate it at the earliest opportunity. Hopefully, we will be able to help you with that by providing you with a removal guide that shows how to delete Dear Google Customer Pop up from iOS systems.

If you need further help, the comments section is also there for you, and you can use it at any time to contact us and request our assistance.


NameDear Google Customer
Type Browser Hijacker
Danger LevelMedium (nowhere near threats like Ransomware, but still a security risk)

Remove Dear Google Customer Congratulations from iPhone

If you have an iPhone virus, continue with the guide below.

If you have an Android virus, please use our Android Malware Removal guide.

If you have a Mac virus, please use our How to remove Ads on Mac guide.

If you have a Windows virus, please use our Windows Virus Removal guide.


First you need to close all pop-ups that are currently open.

  • If the pop-up has a checkbox named “Don’t show more alerts from this webpage” click on the checkbox before closing the Ad.
  • If a Block Alerts button happens to appear after you shut down a pop-up on your iPhone, iPad, or iPod touch tab that button to stop receiving alerts from the same page.

In case that a pop-up fails to close after performing the above operations:

  • On your Mac you should make your Safari browser close forcibly by pressing Command-Option-Esc. Select Safari from the list of Apps and force close it. After you force close it you need to restart Safari, but please hold the shift button while it starts. This will prevent any pesky Ads from opening automatically.
  • On your iPhone, iPad, or iPod touch you can do the same by pressing the home button twice in a quick succession. You’ll then see a preview of all apps that have been recently used. Swipe left to find Safari and then swipe up on the app’s preview to close it forcibly In order to prevent Safari from opening unwanted windows on startup go to Settings->Safari and Clear History, as well as Website Data. This will also clear your browser history and cookies so keep that in mind and export them if you want to keep them.

Choose Preferences from the Safari menu. Then do the following:

  1. Select the Security icon and then click on “Block pop-up windows“. This should stop many types of pop-ups from appearing.
  2. Next check on your homepage and the settings for the search engines. Adware likes messing with those. We can not provide more specific instructions for this, as you may be using many different browsers.
    • Select the General icon and look at the Homepage field. It should either be empty or filled with the address of the Homepage you want.
    • Follow up on the Search icon. Again it should be either the default search engine or any that you have set for yourself. Note that in some versions of Safari these settings are found in the General panel/

Open Safari and click on the Extensions button. Note that Adware use extensions almost exclusively to inject the pop-up Ads into your browser. Any extension on this list that you do not remember installing yourself is likely planted there by the Adware. Remove ALL extensions you are unfamiliar with. 


About the author


Brandon Skies

Brandon is a researcher and content creator in the fields of cyber-security and virtual privacy. Years of experience enable him to provide readers with important information and adequate solutions for the latest software and malware problems.


  • The ad is popping up on the word hippo web page on my iphone 1 pro max. I can’t get rid of it. I have cleared all data and tabs. Block pop ups is on. I can’t find any extensions. Any ideas?

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