Error 268d3 Scam

This page aims to help you remove Error 268d3. These Error 268d3 removal instructions work for Chrome, Firefox and Internet Explorer, as well as every version of Windows. But before we go about with the removal process, let us have a look at what exactly it is we are dealing with as well as how it is being spread around.

What is Error 268d3?

According to security experts, Error 268d3 is not a virus, but rather a Browser Hijacker. A Browser Hijacker is different from a virus in that a virus is generally malicious and will cause some type of harm to the computer in which it resides. An example for a nasty computer virus is Ransomware. Of course Ransomware viruses are a lot nastier than Browser Hijackers. In comparison Browser Hijackers are typically non-malicious and only seek to display advertisements or other fake messages on your screen. Viruses and Browser Hijackers do share many similarities though, it is for this fact that you will probably want them removed from your machine.

Error 268d3

Error 268d3 Scam

Error 268d3 is an absolute scam and it is in no way related to either the Microsoft or Windows OS support. You should not believe a word this warning message states and should instead follow our instructions to fix your problem.

Error 268d3 is designed in such a way that it is able to integrate itself onto your browsers. This may appear in the form of a search toolbar or it may not create any interface at all. By integrating itself onto your browser, this Browser Hijackers is, then, able to track all your browsing patterns and history, search queries and site visits. It will know what you are inclined towards; your preferences, tastes and likes. All these information will be collected and used to help it to generate ads that are specially designed for you. These pop-ups may look genuine and convincing. These messages appear as banners, pop-up ads and boxes or even as a separate window and they will feature coupons and deals of items that you are inclined towards.

These messages are usually intrusive and most Browser Hijackers is particularly aggressive. On top of that, it may also be hard to get rid of and its ad-generation rate is high for most people’s tastes.  Furthermore, this Browser Hijackers may cause your computer’s functioning and responses to slow down due to the extra load imposed by the program. This is because it is running covertly in the background without your knowledge. Therefore, it is a good thing that you are seeking to remove this Browser Hijackers.

Regardless the form and message of the ads, you need to always bear in mind to not click on them. These ads have no real basis to the messages it claimed as they are generated by the Browser Hijackers itself. Uninstalling the Browser Hijacker from your machine is the only way to get rid of this for good.

What will happen if you believe the message?

If you happen to, against all odds, click onto the ads, you will be directed to another page. Sometimes, this page will be that of a site that you frequented or one that you recently visited. In such a case then, even though you might be able to see the deal that the ad featured, it is probably something that you’ve already known about.

Sometimes, the page in which you are being directed to, is one of the many third-party’s pay-per-click sites. By entering such sites, you are aiding the creators to earn some form of income. This gives them further incentives to continue spreading Error 268d3 as well as creating similar programs.

There might also be occasions when the page that you being directed to is, actually, a portal for other Browser Hijackers to enter and access your computer. This will cause your computer to have an increased number of programs that are generating and displaying ads at random, unexpected times.

Another possibility is that the page in which you are being directed to, aggressively prompts the download of a certain program. This program may be bad news, as they are often overpriced for what they do or may even be a potential security risk. This could become a serious form of security threat and problem for you.

In the very unfortunate cases that you call the number as shown on the pop-up you will be no doubt exposing yourself to a very serious security risk. Especially if you allow the fake MS technicians to access your computer.

How did you get infected in the first place?

Sometime in the recent past, you must have had engaged in some form of free (and possibly illegal) program downloads. Creators tend to tie Error 268d3 up together with the free programs into bundles. These bundles are then made available as a set for downloading. This is why the practice of creating these packages is called bundling. In such cases, the extra software baggage usually goes unnoticed by the user.

If you do engage in downloading free programs, all hope is not lost! You only have to exercise extra caution and be diligent during the installation process. One important thing to note is that this Browser Hijackers is unable to function if it has not been installed. Therefore, during the installation process, choose the “Custom Installation” option instead of the “Automatic Installation” option. In “Custom Installation”, there will be a stage where you will be provided with a list of the files that are to be installed onto your computer. At this step, look carefully through the names of all the files. If there are any names that jumps out at you as being weird, funny, questionable or strange, uncheck them immediately.


Name Error 268d3
Type Browser Hijacker
Detection Tool

Error 268d3 Scam Removal

You are dealing with a malware infection that can restore itself unless you remove its core files. We are sending you to another page with a removal guide that gets regularly updated. It covers in-depth instructions on how to:
1. Locate and scan malicious processes in your task manager.
2. Identify in your Control panel any programs installed with the malware, and how to remove them. Search Marquis is a high-profile hijacker that gets installed with a lot of malware.
3. How to clean up and reset your browser to its original settings without the malware returning.
You can find the removal guide here.
For mobile devices refer to these guides instead: Android, iPhone


About the author


Violet George

Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.


  • Hi Pat, you did OK. Did you see the stranger install anything on your machine? It might be worthwhile to run a malware case just to be safe.

  • Are you aware how to perform a system restore? If you have recent restore points you can reverse all damage done to your PC. Which version of Windows are you running on?

  • Hi there, if you allowed direct control you can never be 100% sure as this allows them to bypass Windows limitations from breaking from the outside, so to speak. Still, most of these scams are quick cash & grab. These people are not hackers, they are usually scammers and they will take what they can and run. MyPCOptimizer is basically a free, but somewhat shady program, they used to make you believe they were actually doing something useful.

    What malware scanner did the technician use?

    The safest option is a full system wipe plus a Windows re-install, but I don’t know if you are comfortable doing that on your own or how much that will cost you.

  • Very helpful guide. I googled the error as soon as I got that pop up error. I didn’t find anything suspicious on my PC so I’m sure I stopped whatever it was that was trying to get a hold of my info early. Thanks for your help

    • I am glad to hear that Tyler, if you have any difficulties on how to remove somthing, we are here to help you .

  • Hey Brad,
    different viruses behave in a different way. This one is more like scam trying to trick you to call them and they will probably take control over your system and then ask you for money.

  • please help! will rebooting in Safe Mode potentionally remove any files? I mean like video game files and things like that.

    • Hi Maia,
      entering Safe Mode will not delete any files. You just need to follow Step 1. When you restart your Windows with Safe Mode it will run with the basic drivers Windows needs. In that mode you can delete infected files that can harm your system. Contact us if you need further help.

    • Hi devon,
      can you be more specific? Which steps did you manage to complete? Did you execute them while in Safe Mode?

  • This notice you presented in your communication came up on my screen. I immediately recognized this as a scam message. I proceeded to” X “the message but it would not allow me to do that. I then unplugged (power) my computer and then pushed the off key to shut it down. Would this program be loaded on my computer? Do I need to go through your steps outlined below anyway?

    • Hi Howhark,
      i would suggest to you to do it so you can be sure for yourself. If you need further assistance we are here to help .

  • Hi Silvia,
    The short answer is – we don’t know. We can not possibly know what that person did on your PC. Did she install anything?
    I honestly suggest you to download the program from one of our banners and run a scan. The scammers on the other side of this message could have tried to install a lot of things on your PC and some of them are likely dangerous. At the end of the day these people are trying to scare you into giving them money.
    I also honestly urge you to change any important passwords, etc. for accounts with sensible information. The passwords and accounts can be viewed in you browser if you know where to look. For safety purposes consider such accounts exposed and immediately change their passwords.
    If you need any assistance don’t hesitate to follow up here.

    • Hi Kyle,
      yes it is. Its completely normal to have this in your hosts file. Contact us if you need help.

  • Hi Jelly,
    with this type of threat you can never know. You can follow the guide to reassure yourself. Keep us posted if you need further assistance.

  • Hi Joe,
    yes, you can turn on the laptop. Is it office laptop or personal/home laptop ? Do you have administrator rights ? Is it administrator account ?

  • Hi, I am now at Step 5, I could not determine which are dangerous file. All look completely normal to me. When I clicked inside, it leads me to SYSTEM32 folder. Dangerous files will not be there, right?

  • Hi paperghost,
    can you please post them here so we can check them or you can make us a screenshot.

  • Hi Sandy,
    “ local host and ::1 local host” This is the default entry of the file is there anything else after that line?

  • I called them and went on a 10 minute rant about their bulshit after they kept putting up the message. Lol. It’s gone now.

  • What was the default name? If there was not anything written after .exe, there’s no need to delete anything. The idea of this step is that the default name has been changed by the Hijacker and so you need to bring it back to normal.

  • There does not seem to be anything suspicious. However, this is only one of the suggested registry folders, you can send us a screenshot with the other suggested folder just to be sure. Also, have you checked the hosts file for any suspicious IP’s? If you haven’t, do that as described in step 3 and tell us what happened.

    • For now, do not delete this. Have you completed all of the other steps? Does the unwanted program persist after you have finished the rest of the guide?

      • I skipped part of step 4, the part where you go to the default folder on Google Chrome because I hadn’t a clue where that was so I just moved on, is that okay? There’s no more random talking about this error on my laptop anymore, so I’m guessing it worked? Thanks for getting back to me 🙂

        • Well, as described in the guide, the Chrome folder you need should be located at C:/Users/*USER NAME*/AppData/Local/Google/Chrome/User Data/Default . However, if the problem is gone, you do not need to do anything else. Still, if you run into any problem from now on, make sure to contact us and we will try to help you.

    • Did you follow any of the instructions from the guide? What were you unable to complete/what did you not understand?

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