Get rid of “Congratulations Amazon User” iPhone/iPad Guide (Oct. 2018 Update)

It’s no secret that Apple smartphones and tablets rarely get “infected” by any undesirable apps and software component such as Adware and Browser hijackers. That said, it’s still possible that one could get some unpleasant piece of software on their iPhone or iPad if they are not careful with what the do online and what download sources they use for new software. One recently reported example of an undesirable app for Apple smart devices is the irritating “Congratulations Amazon User”. This is not some nasty piece of malware – it is not a dangerous Ransomware, Trojan Horse or Spyware virus. That said, “Congratulations Amazon User” can be pretty irritating – it can spam your device’s screen with obnoxious ads and present you with obscure and potentially misleading online offers and requests. Page-redirects and even some changes to the search engine and the starting page of your device’s browser is also something that “Congratulations Amazon User” might be capable of doing. All those activities and irregularities caused by this piece of software can really get on your nerves and prevent you from using your device in peace.

Browser Hijackers

“Congratulations Amazon User” isn’t a unique piece of software – quite the contrary. This is what software experts refer to as a browser hijacker. Browser hijackers are mostly apps associated with PCs and they rarely affect Apple smartphones and tablets. That said, there are still some hijackers like “Congratulations Amazon User” that could get on your iPhone or iPad. However, the way they do that is not through some sort of malware-like infection. In fact, most hijacker apps are likely to initially appear as if they are legitimate and useful pieces of software. The majority of hijackers for Apple products are typically introduced to the user as some sort of useful software tool that is supposed to somehow make the user’s device run faster or make it better optimized. This is, of course, not what the main purpose of an actual hijacker would normally be. As we already said, the main activity of such software components is to advertise stuff on your device’s screen which is why they are mostly regarded as unwanted. In order to avoid installing such hijackers on your device in the future, make sure you only download new software from download platforms that are reliable and reputed. As far as “Congratulations Amazon User” is concerned, you can use the following guide in order to have it removed – just follow the steps and you should have no problems with getting rid of the pesky software element.

“Congratulations Amazon User” Removal

If you have a Mac virus, please use our How to remove Ads on Mac guide.

Step1

First you need to close all pop-ups that are currently open.

  • If the pop-up has a checkbox named “Don’t show more alerts from this webpage” click on the checkbox before closing the Ad.
  • If a Block Alerts button happens to appear after you shut down a pop-up on your iPhone, iPad, or iPod touch tab that button to stop receiving alerts from the same page.

In case that a pop-up fails to close after performing the above operations:

  • On your Mac you should make your Safari browser close forcibly by pressing Command-Option-Esc. Select Safari from the list of Apps and force close it. After you force close it you need to restart Safari, but please hold the shift button while it starts. This will prevent any pesky Ads from opening automatically.
  • On your iPhone, iPad, or iPod touch you can do the same by pressing the home button twice in a quick succession. You’ll then see a preview of all apps that have been recently used. Swipe left to find Safari and then swipe up on the app’s preview to close it forcibly In order to prevent Safari from opening unwanted windows on startup go to Settings->Safari and Clear History, as well as Website Data. This will also clear your browser history and cookies so keep that in mind and export them if you want to keep them.

Step2

Choose Preferences from the Safari menu. Then do the following:

  1. Select the Security icon and then click on “Block pop-up windows“. This should stop many types of pop-ups from appearing.
  1. Next check on your homepage and the settings for the search engines. Adware likes messing with those. We can not provide more specific instructions for this, as you may be using many different browsers.
    • Select the General icon and look at the Homepage field. It should either be empty or filled with the address of the Homepage you want.
    • Follow up on the Search icon. Again it should be either the default search engine or any that you have set for yourself. Note that in some versions of Safari these settings are found in the General panel/

Step3

Open Safari and click on the Extensions button. Note that Adware use extensions almost exclusively to inject the pop-up Ads into your browser. Any extension on this list that you do not remember installing yourself is likely planted there by the Adware. Remove ALL extensions you are unfamiliar with. 


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