[email protected] Virus

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This page aims to help you remove [email protected] for free. Our instructions also cover how any [email protected] file can be recovered.

In case you landed on this page because your files have been encrypted by [email protected] then stay with us because here we’ll help you clean up your system from this dangerous Ransomware.  Dealing with this type of malware can be very challenging but, in the next lines, you will find some helpful instructions on how to remove it, as well as some good tips for preventing future infections and better protecting your system.

The [email protected] virus

Gorentos@bitmessage.ch Virus

The message displayed by the [email protected] Virus.

[email protected] is created as a typical Ransomware cryptovirus with the sole purpose of infecting as many unsuspecting web users as possible and applying a strong encryption to their most valuable files. In order to attack as many computers as possible, this threat spreads through various transmitters, including email spam messages, malicious attachments, infected files, fake ads or compromised software installers. Trojan horses, torrents, sketchy content, infected programs, and seemingly harmless files or commercials could also be potential carriers of an infection like [email protected] The hackers behind this form of malware rely a lot on the effect of surprise in order to shock their victims. Therefore, they use different methods of social intelligence to mask the harmful payload and hide it well. Therefore, detecting and removing the danger is really difficult without a reliable security program. A single careless click is usually enough to get you infected.

The Ransomware tries to remain unnoticed while on the system and quietly encrypts all the information found in the machine with the help of a complex encryption algorithm. The targeted data usually involves photos, videos, documents, archives, music, films and even files of the system. Once encrypted, the files become unreadable and impossible to open. A name change and a file extension change may also be applied. Upon completion of the process, the malware reveals itself on the victim’s screen with a ransom note. The victims are asked to pay a certain amount of money (usually in Bitcoins) for a decryption key if they want to access their information again.

The [email protected] file encryption

Gorentos@bitmessage.ch File

A different strain of encryption of the [email protected] Virus.

Keep in mind, though, that fulfilling the ransom demands of the criminals does not guarantee that your files will get back to normal. There’s a great chance you won’t get a decryption key at all. If, by any chance, the criminals do send you one, there is still a chance that your files may still not be decrypted successfully. At the same time, a computer compromised by Ransomware, you are more susceptible to all kinds of threats.

That’s why we recommend that you focus on how to remove the infection and clean your computer if you want to be able to use it in the future. In the event that you have external backup copies of your files, you can safely connect them to the clean machine and recover the encrypted information. If you don’t have backups, however, don’t despair. There are still some things you could do. For instance, take a look at our free file-recovery suggestions in the guide below or check out our list of free decryptors. If nothing works, you still may want to consider contacting a security professional rather than the criminals and seek legal assistance.


Name [email protected]
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Very few and unnoticeable ones before the ransom notification comes up.
Distribution Method From fake ads and fake system requests to spam emails and contagious web pages.
Data Recovery Tool Currently Unavailable
Detection Tool

[email protected] Ransomware Virus Removal


Some of the steps will likely require you to exit the page. Bookmark it for later reference.

Reboot in Safe Mode (use this guide if you don’t know how to do it).



Press CTRL + SHIFT + ESC at the same time and go to the Processes Tab. Try to determine which processes are dangerous. 


Right click on each of them and select Open File Location. Then scan the files with our free online virus scanner:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/

Scan Results

Virus Scanner Result

After you open their folder, end the processes that are infected, then delete their folders. 

Note: If you are sure something is part of the infection – delete it, even if the scanner doesn’t flag it. No anti-virus program can detect all infections.


Hold the Start Key and R –  copy + paste the following and click OK:

notepad %windir%/system32/Drivers/etc/hosts

A new file will open. If you are hacked, there will be a bunch of other IPs connected to you at the bottom. Look at the image below:

hosts_opt (1)

If there are suspicious IPs below “Localhost” – write to us in the comments.

Type msconfig in the search field and hit enter. A window will pop-up:


Go in Startup —> Uncheck entries that have “Unknown” as Manufacturer.

  • Please note that ransomware may even include a fake Manufacturer name to its process. Make sure you check out every process here is legitimate.


To remove parasite, you may have to meddle with system files and registries. Making a mistake and deleting the wrong thing may damage your system.
Avoid this by using SpyHunter - a professional Parasite removal tool.

Keep in mind, SpyHunter’s malware & virus scanner is free. To remove the infection, you'll need to purchase its full version. More information about SpyHunter and steps to uninstall.

Type Regedit in the windows search field and press EnterOnce inside, press CTRL and F together and type the virus’s Name. 

Search for the ransomware  in your registries and delete the entries. Be extremely careful –  you can damage your system if you delete entries not related to the ransomware.

Type each of the following in the Windows Search Field:

  1. %AppData%
  2. %LocalAppData%
  3. %ProgramData%
  4. %WinDir%
  5. %Temp%

Delete everything in Temp. The rest just check out for anything recently added. Remember to leave us a comment if you run into any trouble!


How to Decrypt [email protected] files

We have a comprehensive (and daily updated) guide on how to decrypt your files. Check it out here.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

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