HELP_DECRYPT Virus Removal

This article was created to assist users with the HELP_DECRYPT Virus removal from their respective systems.

HELP_DECRYPT Virus Removal

What is HELP_DECRYPT Virus and how it came into your computer?

HELP_DECRYPT Virus is a type of Ransomware virus and a successor to the Crypt-o-Wall 3.0 type of Ransomware viruses. As the name of the virus implies it will try to blackmail you for money by keeping your files hostages for ransom.

In essence the first time HELP_DECRYPT Virus installed on your computer it began a process of scanning your files. The files it targets are those most commonly found in your computer and closely related to the things you do – documents, archives, movies, music, pictures etc. It then began to encrypt them – essentially rewriting them into random bits of data using an encryption key. Once a file is done getting encrypted it is assigned an additional file extension composed of random letters. For example a file named Invoice. PDF turns into Invoice. PDF.XNLDZBL This new file is utterly useless – unless you come into the possession of the encryption code and use it to reverse the process. The hackers will “generously” try to sell the code for HELP_DECRYPT Virus for the hefty price of several hundred dollars.

HELP_DECRYPT Virus and many other similar viruses generally propagate through infected email messages. The most common tricks they employ involve sending E-mails that contain some kind of great offer – or a coupon. You are required to download an online form and fill it on order to claim the price and this form is actually the virus. Alternatively they will try to pose as work-related messages that some sometimes also threatening. These emails could be about just about anything, but there is one thing that connects them all – the virus file included will be an Executable file (.exe) or maybe an archive with the .exe inside. The removal of these things is very hard – it’s easier not to fall prey to them than to fix what happened.

NEVER download and run any executable file you receive by E-Mail unless you know the sender and you were expecting the file in question.

DON’T PAY THE THIEVES ANYTHING  – unless these files are absolutely vital for you

The virus wants you to believe that everything is lost and your only option is paying the ransom, but this is of course a lie. In fact even if it wasn’t there is still no good reason to pay the blackmailers simply because you have no guarantee your files will be decrypted. You are dealing with crooks and criminals here and they have no reputation to protect and the authorities are already after them, so they’ll grab whatever money then can.

Repairing the encrypted files without the encryption key is indeed impossible, but that doesn’t mean that all hope is lost. It is still possible to go around the HELP_DECRYPT Virus virus and recover your files, especially if you reacted swiftly and looked for help immediately after noticing the problem.

The workaround involves restoring the files to a state of existence before HELP_DECRYPT Virus ecrypted them. To do that we’ll be using some specialized software in addition to the in-build Windows Restore service,  more details on that can be found in the removal guide below. Note that this method is not totally foul-proof and there is a chance that it might not work or at least some of the files won’t be recovered. Try it first and if you still have some of your files encrypted and they are absolutely vital for you then you can try playing the ransom for HELP_DECRYPT Virus. But remember – no guarantees that you will get your files anyway. The truth is that if you have files worth paying for on your computer it’s also a good idea to buy quality anti-virus and anti-malware software to protect them and have a successful HELP_DECRYPT Virus removal.


You are dealing with a ransomware infection that can restore itself unless you remove its core files. We are sending you to another page with a removal guide that gets regularly updated. It covers in-depth instructions on how to:
1. Locate and scan malicious processes in your task manager.
2. Identify in your Control panel any programs installed with the malware, and how to remove them. Search Marquis is a high-profile hijacker that gets installed with a lot of malware.
3. How to decrypt and recover your encrypted files (if it is currently possible). You can find the removal guide here.

About the author


Violet George

Violet is an active writer with a passion for all things cyber security. She enjoys helping victims of computer virus infections remove them and successfully deal with the aftermath of the attacks. But most importantly, Violet makes it her priority to spend time educating people on privacy issues and maintaining the safety of their computers. It is her firm belief that by spreading this information, she can empower web users to effectively protect their personal data and their devices from hackers and cybercriminals.

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