Helperamc Malware Removal (for Mac) October 2018 Update


Browser hijackers – what are they? Are those applications some sort of dangerous and malicious viruses like Trojans and Ransomware or are they legitimate and safe pieces of software that you shouldn’t be worried about. Within the next lines, we are going to answer this question and also give you some valuable tips that you might need in future. The main focus of the article that you are about to read, however, will be one particular example of the browser hijacker software category – an application called Helperamc which initially seems to function like a regular browser extension/add-on component. It can be added to most browser programs such as Chrome, Opera, Edge, IE, Firefox, Vivaldi, etc. However, many users report issues with Helperamc due to its tendency to redirect them to random pages or to change their browser’s default search engine and homepage. In addition, it is possible that this application might also try to display ads, banners and pop-ups on your screen while you are browsing which could make your online experience quite unpleasant and even frustrating since most such ads are rather difficult to remove as long as the hijacker remains installed on the PC.

What to do?

As you can see, all this activity can really get on one’s nerves which is one of the main reasons why most software applications that fall under the category of browser hijackers are regarded as unwanted and undesirable. This is also the reason why most users would prefer to get rid of such applications so that their browsing activity would not be getting needlessly interrupted by the activity of the irritating application. One problem with that is the fact that eliminating a hijacker might not be as easy as uninstalling any other program from your PC. For starters, since most hijacker applications are designed to be difficult to remove, even if you uninstall the pesky software from within the Control Panel, the nagging browser component might still not go away. Re-installing the browser itself is also not a very effective solution against the majority of hijackers. Furthermore, many such applications might not even have an entry in the Control Panel’s list of installed programs making the removal of the browser hijacker even more trick. The good news is that we can help our readers eliminate Helperamc from their machine. In case you have this nagging software on your computer, simply refer to the removal guide on this page where you can find detailed instructions on how to effectively remove the browser hijacker without leaving anything behind. Within the guide, you can also find a suggested anti-malware tool which can further ease-up the process of eliminating Helperamc as well as provide your system with high levels of security and protection in future.

Helperamc Removal

Step1

The first thing you need to do is to Quit Safari (if it is opened). If you have trouble closing it normally, you may need to Force Quit Safari:

You can choose the Apple menu and click on Force Quit.

Alternatively you can simultaneously press (the Command key situated next to the space bar), Option (the key right next to it) and Escape (the key located at the upper left corner of your keyboard).

If you have done it right a dialog box titled Force Quit Applications will open up.

In this new dialog window select Safari, then press the Force Quit button, then confirm with Force Quit again.

Close the dialog box/window.

Step2

WARNING! READ CAREFULLY BEFORE PROCEEDING!

Start Activity Monitor by opening up Finder, then proceed to activity-monitor

Once there, look at all the processes: if you believe any of them are hijacking your results, or are part of the problem, highlight the process with your mouse, then click the “i” button at the top. This will open up the following box:

chromeinfo

Now click on Sample at the bottom:

chromesample

Do this for all processes you believe are part of the threat, and run any suspicious files in our online virus scanner, then delete the malicious files:

Drag and Drop Files Here to Scan
Maximum file size: 128MB.

This scanner is free and will always remain free for our website's users. You can find its full-page version at: https://howtoremove.guide/online-virus-scanner/




Scan Results


Virus Scanner Result
ClamAV
AVG AV
Maldet

Step3

The next step is to safely launch Safari again. Press and hold the Shift key while relaunching Safari. This will prevent Safari’s previously opened pages from loading again. Once Safari is opened up, you can release the Shift key.

On the off chance that you are still having trouble with scripts interrupting the closing of unwanted pages in Safari, you may need to take some additional measures.

First, Force Quit Safari again.

Now if you are using a Wi-Fi connection turn it off by selecting Wi-Fi off in you Mac’s Menu. If you are using a cable internet (Ethernet connection), disconnect the Ethernet cable.

Step4

Re-Launch Safari but don’t forget to press and hold the Shift button while doing it, so no previous pages can be opened up. Now, Click on Preferences in the Safari menu,

Preferences in Safari

and then again on the Extensions tab,

extensions in safari

Select and Uninstall any extensions that you don’t recognize by clicking on the Uninstall button. If you are not sure and don’t want to take any risks you can safely uninstall all extensions, none are required for normal system operation.
Step5

The threat has likely infected all of your browsers. The instructions below need to be applied for all browsers you are using.

Again select Preferences in the Safari Menu, but this time click on the Privacy tab,
Privacy in Safari

Now click on Remove All Website Data, confirm with Remove Now. Keep in mind that after you do this all stored website data will be deleted. You will need to sign-in again for all websites that require any form of authentication.

Still in the Preferences menu, hit the General tab

General Tab in Safari

Check if your Homepage is the one you have selected, if not change it to whatever you prefer.
Default Home Page

Select the History menu this time, and click on Clear History. This way you will prevent accidentally opening a problematic web page again.

firefox-512 How to Remove Helperamc From Firefox in OSX:

Open Firefoxclick on mozilla menu (top right) ——-> Add-onsHit Extensions next.

pic 6

The problem should be lurking somewhere around here –  Remove it. Then Refresh Your Firefox Settings.


chrome-logo-transparent-backgroundHow to Remove Helperamc From Chrome in OSX:

 Start Chrome, click chrome menu icon —–>More Tools —–> Extensions. There,  find the malware and  select  chrome-trash-icon.

pic 8

 Click chrome menu icon again, and proceed to Settings —> Search, the fourth tab, select Manage Search Engines.  Delete everything but the search engines you normally use. After that Reset Your Chrome Settings.

If the guide doesn’t help, download the anti-virus program we recommended or try our free online virus scanner. Also, you can always ask us in the comments for help!

Is there any reason to be worried?

A hijacker isn’t the same as a virus – such an application normally doesn’t have the harmful and hazardous traits of real malware programs like Spyware, Ransomware, Trojan Horses, Worms, etc. However, that is not to say that hijacker page-redirecting applications should be regarded as totally safe. While such an app might not have the ability to inflict direct harm to your computer or to the data files that are on it, there are still certain potentially hazardous traits that a software piece like Helperamc might posses. The main thing you need to be careful with is the advertising materials and the redirects to promoted pages that such an application might initiate. Although the main purpose of pretty much everything a hijacker does is advertising and revenue generation though the different ads the application displays, some of the promoted links, banners, pop-ups and pages might not be safe and if you click on them you might find yourself on some sketchy and potentially hazardous website that might actually be used as a malware source. Generally, it is simply better to avoid hijacker-related content – the Internet is already full of all sorts of advertising materials as it is and there’s no need to expose your system to any additional potential risks.

Hijackers distribution and how to keep your PC clean

Spam message attachments, misleading online offers, pirated software installers, illegally distributed programs, torrents and many other similar methods are typically used for the distribution of potentially unwanted software such as Helperamc. However, the most common way users get hijackers on their machines is by installing new programs that have added applications bundled with their installers. If there’s a hijacker bundled with some program that you are about to install and you use the Quick setup configuration to run the installation, the unwanted software will likely get on your PC alongside the main program from the software package. To avoid that, always opt for the expanded setup option where you would be provided with a list of any added installs and given the opportunity to opt out of their installation before you move on. Do this every time you are about to install new software in your system in order to avoid landing any undesirable programs and applications.

Name Helperamc
Type  Adware/Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms  Browsing disturbance caused by irritating ads and unwanted browser changes are the most typical symptoms of a hijacker.
Distribution Method Misleading links, ads and offers, pirated program installers, spam, file bundles, etc.
Detection Tool We generally recommend SpyHunter or a similar anti-malware program that is updated daily.

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